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How to get a WeWork invoice

By

Founder & CEO, Smartbills

2 min read

WeWork

WeWork coworking members get their invoices in Account Central under Invoices & retainers. Primary Members, Account Admins and Billing Contacts can open each line to see a breakdown or download the invoice as a PDF. WeWork On Demand users receive an email with the invoice attached after every meeting room or coworking booking.

Who can see WeWork invoices

Only the Primary Member, Account Admins and Billing Contacts have access. If you work under several companies, choose the company first. If the account has desks or offices in more than one WeWork location, pick the location in the top right of the page before the invoices appear.

Invoice lookup in Account activity

The Invoices & retainers tab opens with the current balance and the service retainer held on the account. Below it, the Account activity view lists invoices, retainers, payments, credits and refunds, and you combine filters to narrow the list. Click a line to expand it, then view the breakdown in Account Central or download the PDF.

Upcoming and past invoices

  • Upcoming: view only. Amounts can still change with booking or printing overages and replacement keycards, and the invoice becomes downloadable once it is finalized at the end of the month.
  • Past: view and download. A change to an earlier invoice can produce an additional invoice for the same billing period. One month may have two.

Payments, prepayments and currency

In New Account Central, Billing & Payments shows totals for outstanding invoices, prepayments and pending charges by property, and Download PDF Ledger gives the full list. You cannot add a prepayment there; that goes through your Community Manager. Invoices are issued in local currency and WeWork accepts payment only in that currency, except by wire.

WeWork invoices collected each month

A month can end with a membership invoice, an overage invoice and a corrected one, and each needs to reach your bookkeeper. Our AI agent can sign in to Account Central with your login through bill fetching and save every finalized invoice. On Demand booking emails are caught by email receipt capture, and desk days booked for a client go on that client's expense report.

Have receipts like this captured for you

Frequently asked questions

Yes. The Account activity view under Invoices & retainers in Account Central filters invoices, retainers, payments, credits and refunds.

Upcoming invoices are view only. WeWork finalizes them at the end of the month, and then the PDF can be downloaded.

WeWork emails an invoice as an attachment after every meeting room or coworking booking.

No. Prepayments show in Account Central but must be arranged through your Community Manager.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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