Mindbody subscription invoices are on the Mindbody Subscription screen. Log in with the owner username, click it in the top right corner and choose Mindbody Subscription. In the Next Billing block, click View all invoices, then Download PDF on the invoice you need. No other login can open this screen.
Reading the invoice list
Each row shows the invoice date, number and amount due. Filter by year from the All available years drop-down. PDFs go back up to 60 months; for anything older, contact the Billing Support Team. The itemized charges begin on the second page of the invoice.
Franchise and multi-location studios
The list only shows invoices paid by the location selected in the Location field. If a corporate office or parent entity pays, the invoice may sit with them, and franchisees may need their corporate office for subscription changes. Your Mindbody contract can be found in DocuSign or in the email sent when the order was completed.
Changing how you pay
Click Update payment method to change the credit card, or Add Credit Card if none is on file. Businesses paying by ACH or wire see a note that they pay by another method; those changes go through Mindbody Customer Support, which sends the secure forms.
Processing fees in the Payouts report
Mindbody Payments fees are not part of the subscription invoice. The Payouts report shows gross sales, fees and net deposits and helps you match deposits to your bank statement. Only the owner can open it for Mindbody Payments payouts. Use Export for a CSV: the Amount column is revenue before fees and Net Deposit is what reached the bank.
Invoice lookup by year
View all invoices is the lookup: pick a year and download the PDF. If an amount looks wrong, Mindbody asks you to contact Customer Support about subscription discrepancies.
Mindbody invoices saved before the 60-month window
Five years of PDFs sounds like plenty until an owner sells the studio or an audit reaches back further. Connect the owner login and our AI agent signs in to download each new Mindbody invoice through bill fetching. Billing emails are filed by email receipt capture, and the software line can be tracked month by month on expense reports.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
Related guides
More guides like this2 min read
How to get a Vagaro receipt
How to run and export the Vagaro Billing History report for subscription receipts, what each column means, and why some features are billed after you turn them off.
2 min read
How to get a Fresha invoice
Where Fresha workspaces download monthly invoices and fee activity statements, how billing profiles split charges, and who can see them.
2 min read
How to download a Practice Better statement
Where practitioners view and print Practice Better subscription statements, pay a failed subscription invoice, and find Practice Better Payments fees.