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How to get a Fresha invoice

By

Founder & CEO, Smartbills

2 min read

Fresha

Fresha invoices are under Settings > Billing. Open Settings from the main menu, choose Billing to see your invoices and fees, filter by calendar year with the All time button, and click the Download icon next to the document. Each monthly invoice is generated early in the month for the previous month's paid features.

Invoice or fee activity

  • Fresha Fee activity: a running breakdown of paid feature charges, updated throughout the month.
  • Invoice: the finalized monthly summary of those charges for the previous month.

Fresha's article says the invoice is generated on the 3rd and its FAQ says invoices are created on the 2nd; either way, wait for the first days of the month before downloading. A pending invoice becomes downloadable as soon as it is ready.

Several locations or legal entities

With multiple billing profiles, go to Settings, Billing, then Billing profiles, open a profile and click Invoices and fees to download that entity's documents. Subscription charges are split per team member and billed to the profile of their primary location. Workspace-level charges, such as AI Concierge, go to the profile marked Primary.

On the mobile app

Tap More, open Settings, tap Billing and then Invoices and fees. The year filter and Download icons work the same way as on desktop.

Who can see invoices and fees

To keep team members out of Fresha invoices and fees, untick the Wallet and Card processing permission for their level in workspace permission settings. Merchants working under a Fresha business find their own fees and invoices in their Personal settings instead.

Invoice lookup by year

Use the All time filter to narrow the list to one calendar year, then download the month you need. Fresha support can help if an invoice stays pending.

Fresha invoices filed per location

Salons with several locations get one Fresha invoice per billing profile, and each belongs to a different set of books. Connect your Fresha login and our AI agent signs in to download each profile's invoice every month through bill fetching. Billing emails are saved by email receipt capture, and each location's software cost can be tracked on expense reports.

Have receipts like this captured for you

Frequently asked questions

Settings, Billing lists your invoices and fees; filter by calendar year and click Download.

Fee activity is a running breakdown updated through the month; the invoice is the finalized monthly summary.

Untick the Wallet and Card processing permission for their permission level.

The profile of the location set as that team member's primary location.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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