Practice Better subscription statements are under My Subscription. Open the Profile menu under your name or photo and click My Subscription; your latest statements are in Recent Statements at the bottom, or under the Statements tab. Click View to open one, then Print in the top right of the pop-up.
Statements from earlier years
Click View all next to Recent Statements, or select Payment History from the left menu, then choose the year from the drop-down. Practice Better is rolling out a new layout with the navigation on the left. The menus may sit in a different spot than older screenshots show.
Paying an outstanding subscription invoice
- From the Subscription Payment Failed email, click Pay Invoice.
- In the portal, go to My Profile, My Subscription and click Pay invoice under Recent Invoices.
- At sign-in, if the account was deactivated, choose Reactivate my account, review with View invoice and pay with Pay now.
Practice Better deactivates an account after four failed automatic attempts and reactivates it once the invoice is paid. Choosing Update card at sign-in also replaces the card for future charges.
Practice Better Payments fees
Fees from Practice Better Payments are deducted from each client transaction and do not appear on your subscription invoice. To review them, go to My Practice, then Reports, open Payment History under Billing & Payments, set the period, filter the source to Credit Card or other Practice Better Payments methods, and click Filter. Fees are not refunded when you refund a client.
Statement lookup by year
Payment History with the year drop-down is the quickest lookup for an old charge. Open the statement with View and print it to PDF if your browser offers that option.
Practice Better statements saved for tax time
Dietitians and coaches running a solo practice often find a year of Practice Better statements is the record they forgot to keep. Connect your Practice Better login and our AI agent signs in to save each statement from My Subscription through bill fetching. Billing emails are filed by email receipt capture, and the processing fee totals from your reports can sit beside them on expense reports.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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