Since July 2, 2025, Canada Post business customers manage invoices in the Billing and Payments section of their online business profile. It replaced the older Manage My Accounts and Online Business Centre, and you sign in with the same credentials.
The Unpaid and Paid tabs
- Sign in to your Canada Post business profile.
- Choose Billing and Payments from the main menu.
- Open the Unpaid tab, or Paid for invoices with a zero balance.
- Filter by date range, or search by invoice number or amount.
Date ranges go back up to 36 months for unpaid invoices and 18 months for paid invoices.
Downloading
Select the dots beside an invoice and choose download for the PDF. To export the list, download a CSV of the current view; it only includes the filtered results. Set the filter first.
Older invoices
Existing customers can still reach archived invoices from before the change through a view a snapshot link. Canada Post will keep that archive until January 1, 2027, after which it goes away. Download anything you need from it before then.
An invoice that does not appear
Contact Canada Post's Credit Management Group. A service fee may apply.
GST/HST on shipping
Postage and shipping for a business carry GST/HST, and the invoice is what supports the input tax credit. CRA asks for the supplier's registration number on purchases of $100 or more.
Canada Post invoices kept past the archive date
With paid invoices visible for only 18 months and the old archive closing, Canada Post is worth automating. Connect your business profile and our AI agent signs in to Billing and Payments, downloads each new invoice PDF and records the GST/HST for tax time, through bill fetching. Invoice notification emails can be filed by email receipt capture as they arrive.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Tax receiptsA tax receipt organizer that sorts medical, childcare, donation and tuition receipts by category as they come in and keeps a running total all year.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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