To get an American Airlines receipt, open Receipts and refunds on aa.com and enter the 13-digit ticket number and the passenger's last name. Ticket, bag and seat receipts are ready about 24 hours after purchase and stay available for up to 18 months. Inflight food, drinks and Wi-Fi have their own lookup, for 6 months.
Tickets, bag fees and seats
Request the receipt from the Receipts and refunds section of aa.com. Enter the 13-digit ticket number and the passenger's last name. Receipts for tickets, fees and seat purchases become available about 24 hours after the purchase or change, and stay available for up to 18 months.
Finding the ticket number
The ticket number is 13 digits and appears on your confirmation email. It is not the six-character record locator you use to check in. If you only have the record locator, open the trip on aa.com first to find the ticket number.
Inflight food, drinks and Wi-Fi
Receipts for onboard purchases have their own lookup on aa.com. You need the last name, the last four digits of the card you paid with, the flight number and the date. They are available from about 72 hours after the flight for up to 6 months.
Wi-Fi bought from the inflight provider is billed by that provider, and questions about it go to them. American's own Wi-Fi plan shows on card statements as "AA WIFI".
Booked through an agent or a travel site
If you bought the ticket from a travel agent, an online travel site or your company's travel tool, that seller issued the invoice. Ask them for it. American's receipt shows the fare, but the seller's invoice is often what your company wants.
Splitting airfare from extras
Keep the ticket receipt and a separate receipt for each extra (bags, seats, Wi-Fi). Most expense policies treat them as different categories, and the 18-month and 6-month windows are short enough that waiting until the expense report is due can mean losing one.
Letting American's receipts file themselves
American emails a confirmation when you buy a ticket and when you add bags or seats, which makes those receipts easy to catch: email receipt capture collects them from your inbox as they arrive and keeps airfare and extras as separate lines. For the formal receipt that only becomes available 24 hours later, connect your AAdvantage account and our AI agent signs in and downloads it once it is ready, through bill fetching. The 18-month window stops being something to remember.
Have receipts like this captured for you
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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