How to get a JetBlue receipt

Fare, taxes and card on the receipt

The receipt lists the base fare, a breakdown of taxes and fees, the payment type with the last four digits of the card, and the total paid. That is everything an expense report needs for the flight itself.

Using the Request a Receipt page

If the email is gone, or you need a receipt for something bought after booking (bag fees, EvenMore seats, priority security), use JetBlue's Request a Receipt page. You will need:

• The full name on the ticket.
• The flight date.
• Your email address.
• The six-letter confirmation code.

If the reservation was divided, or no itinerary was emailed, contact JetBlue through chat with the same details and list the purchases you need itemized. For an exchanged ticket, only the most recent ticket qualifies; use the original confirmation email for the first itinerary.

"Request could not be processed"

This error usually means more than 30 days have passed since departure. Contact JetBlue directly for those.

When JetBlue cannot send a receipt

• Travel completed more than 13 months ago.
• Packages with a hotel or rental car.
• Flights on other airlines, including codeshare and interline flights.
• Bookings made through a travel agency or an online travel site. Ask them instead.
• Inflight purchases. Ask the crew for an electronic receipt at the time of purchase, because it cannot be done after the flight. The charge can take up to four weeks to post to your card.

Cancelled trips and points bookings

You can still request a receipt for a cancelled reservation, and it shows how the refund was paid. For a flight booked with TrueBlue points, the receipt only shows the dollars you paid for taxes, fees and extras. Points used or refunded are in your TrueBlue account.

JetBlue receipts that never go missing

Since the receipt now lives inside the confirmation email, keeping that email is most of the job. Email receipt capture does it for you, pulling each JetBlue confirmation from Gmail, Outlook or Zoho and reading the fare and taxes. For extras bought later, connect your TrueBlue account and our AI agent signs in and collects the receipt for each add-on with bill fetching, and a bag fee bought at the airport still reaches the expense report.