Skip to main content
Save 30% on your first year

How to get a Green P parking receipt

By

Founder & CEO, Smartbills

2 min read

Receipts and invoices

A Green P app receipt lives in the session itself. Open the menu at the top right of the home screen, go to My Account, tap Parking History, choose the session and tap Email Receipt, or screenshot the Transaction Details. If you paid at a pay-and-display machine instead, the printed slip from the machine is your only receipt. Keep it.

Parking History: the receipt lookup

  1. Tap the menu icon at the top right of the home screen.
  2. Open My Account, then Parking History.
  3. Select the session you need.
  4. Tap Email Receipt, or take a screenshot of Transaction Details.

Green P operates both on-street spots and off-street lots across Toronto, and the app covers non-gated lots and street parking.

Using the receipt to contest a ticket

Enforcement officers check your plate and location rather than a slip on the dash. If you still get a violation in a non-gated Green P lot after paying in the app, email customerservice@greenp.com with the emailed receipt or the Transaction Details screenshot. For an on-street Parking Infraction Notice, the contact is the City's Parking Tag Operations at 416-397-TAGS (8247) or parkinginquiries@toronto.ca.

EV charging receipts

Green P runs EV chargers you start from the same app: tap EV Charging, enter the Location ID, pick a charger and tap Start Session. Charging needs a connected ChargePoint account and Auto-Reload turned on in your Green P Wallet. When the session ends, the cost comes out of the wallet and the session lands in History, where you can view it or resend the receipt. Parking is paid separately from charging. A charging stop produces two receipts.

Before you change phone numbers

Green P's FAQ says a new phone number means registering a new account, and the parking history from the old account does not come with you. Email yourself the receipts you still need before you switch, and ask customerservice@greenp.com to refund any wallet balance left behind.

Green P receipts filed as you park

Emailed Green P receipts can be picked up from your inbox by email receipt capture without you forwarding anything. A paper pay-and-display slip goes in with the receipt scanner before it fades on the dashboard, and both land on an expense report with the client meeting they belong to.

Have receipts like this captured for you

Frequently asked questions

Yes, in the app. Menu, My Account, Parking History, then the session, where you can email the receipt or screenshot the Transaction Details.

Not when you pay in the app. Enforcement looks up your licence plate and location. Pay-and-display machine slips do go on the dash.

Finished charging sessions appear in History in the Green P app, where you can view the details or resend the receipt.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

Related guides

More guides like this