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How to download Zoho subscription invoices

By

Founder & CEO, Smartbills

2 min read

Zoho

To download a Zoho subscription invoice, open Zoho Store and use Download Invoices to reach Transaction History, which lists every Zoho product you pay for. Select the PDF icon beside the invoice. This is Zoho's bill to you, not the invoices you create in Zoho Invoice or Zoho Books.

Every product in one list

In Zoho Store, use Download Invoices to open the Transaction History page. It lists invoices for every product you subscribe to. Select the PDF icon to download one.

One product

Open the product, select your profile icon and go to Upgrade/Manage Subscription, then Payment History.

Zoho Books and Zoho Workplace

  • Zoho Books: Settings, then Manage Subscription under Organization, then Transaction History from the Your Store Details menu.
  • Zoho Workplace: Admin Console, Subscription, Manage Subscription, then Transaction History.

Billing address and tax ID

To correct the details on invoices and payment records, go to your profile icon, Manage Subscription, then the Your Store Details tab and update the Billing Address. The change can apply across linked subscriptions. The same flow takes tax documents: a VAT ID, GSTIN or ABN outside the US, or a tax exemption certificate in the US.

If nothing shows

Check you are looking at the right organization. One email can belong to several Zoho organizations, each with its own billing, and invoices only appear once a paid subscription exists.

Zoho invoices collected from one place

Zoho Store's Transaction History already puts every product's invoices in one list, which makes it a single stop for our AI agent: connect the account and it signs in after each renewal and saves new PDFs through bill fetching, Workplace, CRM and Books alike. Zoho's payment confirmation emails can be filed by email receipt capture in the meantime, and subscription tracking shows how many Zoho apps you are actually paying for.

Have receipts like this captured for you

Frequently asked questions

In Zoho Store, under Transaction History, for all your subscriptions.

Update the billing address and tax details in the Your Store Details tab under Manage Subscription.

You may be in a different organization under the same email.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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