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How to download your QuickBooks Online subscription invoice

By

Founder & CEO, Smartbills

2 min read

QuickBooks Online

This is about the invoice Intuit sends you for your QuickBooks Online subscription, not the invoices you send customers from QuickBooks. It lives in your account settings.

Exporting the subscription invoice

  1. Select the gear icon to open Settings.
  2. Choose Subscriptions and billing.
  3. Select View payment history.
  4. Find the bill and select Export to PDF. You may be asked to sign in again.

When it appears

A billing statement is visible the day after the billing date, not on the day itself. If you go looking on the billing date and find nothing, check again the next day.

Accountants and client subscriptions

An accountant signed in to a client's company cannot download the billing PDF if the client pays for their own subscription. The client has to download it, or share it. If the accountant's firm pays for the client's subscription, the invoice belongs to the firm's account instead.

Subscriptions started in an app

Subscriptions started in the iPhone or Android app are billed and managed through the app store. Get those receipts from Apple or Google.

Older invoices

If an older invoice is missing from your payment history, Intuit support can help.

Your accounting software is an expense too

It is easy to record everyone else's invoices and forget the software you record them in. The QuickBooks subscription is a business expense with tax on it like any other.

The QuickBooks bill on file every month

Connect the QuickBooks login that owns the subscription and our AI agent signs in the day after the billing date, opens View payment history and exports the PDF with bill fetching, which solves the accountant-cannot-download problem too. Intuit's payment confirmation emails can be filed by email receipt capture in the meantime, and subscription tracking shows when the plan price changes.

Have receipts like this captured for you

Frequently asked questions

Settings, Subscriptions and billing, View payment history. Select the bill and Export to PDF.

The day after the billing date.

Not if you pay for your own subscription. You need to download it.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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