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How to get a WooCommerce invoice

By

Founder & CEO, Smartbills

3 min read

WooCommerce

Invoices for extensions and themes bought on WooCommerce.com are in the Orders section of your WooCommerce.com dashboard. Click an order to see its details and the PDF invoice. A receipt email also goes out the moment a payment is approved, including each yearly renewal.

Orders section: the invoice lookup

Every purchase and renewal creates an order. Open the order to download its invoice. The read-only Orders and Invoices API only returns an invoice for orders that are completed or refunded, which is a good rule of thumb for the dashboard too. If a receipt email never arrives, WooCommerce.com support can check the payment.

How subscription renewals are billed

Auto-renew is on for new purchases. On the due date, the saved card is charged and a receipt confirms another year. With auto-renew off, WooCommerce.com creates a renewal order for you to pay manually and sends reminders 60, 45, 20, 7 and 2 days ahead. Renewals bill 100% of the current price, coupons do not apply, and early renewal is not supported. Manage all of this on My Subscriptions. A failed card is retried for about 26 days.

Getting your tax number on the invoice

Add VAT numbers or other tax IDs under My Account > Taxpayer Codes before you buy; checkout and later renewals use the saved code. Canadian customers enter a GST number, and accounts in Quebec, British Columbia, Saskatchewan or Manitoba also get a QST or PST field. Forgot the number? You can refund the order from Orders within 30 days, add the code and buy again. After 30 days the invoice cannot be adjusted.

Invoices by API

An account administrator can enable API access and create an application password on the Profile page. GET /wp-json/wc/v3/orders/{id}/invoice then returns an invoice URL, either a hosted PDF or a direct download link. It is separate from the REST API of your own store.

Invoices for your own store's customers

Many people searching this are after invoices for their shoppers, not for their WooCommerce.com purchases. Those come from extensions sold on the WooCommerce Marketplace. The PDF Invoices extension, for example, attaches a PDF invoice to the completed order email and lets customers download past invoices from their account.

WooCommerce renewals tracked across the year

A store running ten extensions gets ten renewal receipts on ten different dates. Send them to email receipt capture as they arrive, or let our AI agent sign in to WooCommerce.com and collect the PDFs from Orders through bill fetching. Either way, the full list of plugin costs is ready for tax receipts.

Have receipts like this captured for you

Frequently asked questions

Yes, for WooCommerce.com purchases. Open the Orders section of your dashboard and click an order to find its PDF invoice.

Yes. When auto-renew charges your card on the due date, an email receipt confirms the new year of the subscription.

Save it under My Account > Taxpayer Codes before buying. If you forgot, refund the order within 30 days, add the code and purchase again.

Not from WooCommerce.com's billing. Invoice extensions in the WooCommerce Marketplace, such as PDF Invoices, add that to your store.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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