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How to get a Wolseley invoice

By

Founder & CEO, Smartbills

2 min read

Wolseley Canada

Wolseley Canada invoices and statements are in Invoice Gateway, reached from Wolseley Express. Sign in, go to the My Wolseley page and choose Invoice Gateway under My Account or from the My Wolseley drop-down. You need the Invoice Gateway user right, which is usually given to the person who handles accounts payable.

What Invoice Gateway does

  • Shows invoices and statements across several accounts in one place.
  • Searches and sorts to find a specific invoice or statement.
  • Pulls a statement whenever you need one.
  • Merges several invoices into a single PDF download.
  • Exports account information into various accounting packages.

The user right also shows account balance information.

Going paperless

Once you opt into online invoices, Wolseley stops mailing printed invoices and statements. Documents are archived for up to three years after the online account is activated. Download anything older you want to keep before that window closes, since three years is shorter than many record retention rules.

Order lookup by PO number

Users with View Orders rights see every current and past order, whether it was placed online or at the branch. Search by order number, web reference number, customer PO number, the person who ordered or web quote number. Order history is kept for two years. If you run separate ship-to or job accounts, the Switch Account function moves between them under one email address.

Who to contact about invoices

Questions about online invoices and statements go to the credit department at credit@wolseleyexpress.com or by phone: Ontario and Atlantic 1-888-419-9969, Quebec 1-800-557-7331, and BC, Alberta, Saskatchewan and Manitoba 1-855-214-6456. Ask the same team to add the Invoice Gateway right to your user if the link is missing.

Wolseley invoices kept past the archive window

With paper invoices switched off and a three-year archive, the invoice you need for an audit can expire on Wolseley's side. Connect your Wolseley Express login and our AI agent signs in to save each new invoice and statement through bill fetching, keeping your own copy. Emailed invoices are filed by email receipt capture, and every line can be coded to the job it served on expense reports.

Have receipts like this captured for you

Frequently asked questions

Yes. Invoice Gateway on Wolseley Express searches and sorts invoices and statements, and My Orders searches past orders by customer PO number.

Documents are archived for up to three years after your online account is activated.

No. Once you opt into online invoices, printed invoices and statements stop.

Your user needs the Invoice Gateway right. Ask the Wolseley credit department for your region to add it.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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