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How to get a Wolseley invoice
Founder & CEO, Smartbills
2 min read
Wolseley Canada invoices and statements are in Invoice Gateway, reached from Wolseley Express. Sign in, go to the My Wolseley page and choose Invoice Gateway under My Account or from the My Wolseley drop-down. You need the Invoice Gateway user right, which is usually given to the person who handles accounts payable.
What Invoice Gateway does
- Shows invoices and statements across several accounts in one place.
- Searches and sorts to find a specific invoice or statement.
- Pulls a statement whenever you need one.
- Merges several invoices into a single PDF download.
- Exports account information into various accounting packages.
The user right also shows account balance information.
Going paperless
Once you opt into online invoices, Wolseley stops mailing printed invoices and statements. Documents are archived for up to three years after the online account is activated. Download anything older you want to keep before that window closes, since three years is shorter than many record retention rules.
Order lookup by PO number
Users with View Orders rights see every current and past order, whether it was placed online or at the branch. Search by order number, web reference number, customer PO number, the person who ordered or web quote number. Order history is kept for two years. If you run separate ship-to or job accounts, the Switch Account function moves between them under one email address.
Who to contact about invoices
Questions about online invoices and statements go to the credit department at credit@wolseleyexpress.com or by phone: Ontario and Atlantic 1-888-419-9969, Quebec 1-800-557-7331, and BC, Alberta, Saskatchewan and Manitoba 1-855-214-6456. Ask the same team to add the Invoice Gateway right to your user if the link is missing.
Wolseley invoices kept past the archive window
With paper invoices switched off and a three-year archive, the invoice you need for an audit can expire on Wolseley's side. Connect your Wolseley Express login and our AI agent signs in to save each new invoice and statement through bill fetching, keeping your own copy. Emailed invoices are filed by email receipt capture, and every line can be coded to the job it served on expense reports.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
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