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How to get a Proton invoice
Founder & CEO, Smartbills
2 min read
Proton invoices are in your Proton Account on the web. Sign in at account.proton.me on a desktop browser, open Subscription in the sidebar and scroll to Invoices, where each invoice can be viewed or downloaded as a PDF. The iOS and Android apps cannot manage invoices.
Downloading a PDF
- On a computer, sign in at account.proton.me and open your account settings.
- Select Subscription and scroll to Invoices.
- In the Action column, open the dropdown beside the invoice and choose Download.
The PDF shows the invoice status, billing period, plan, cost and any discount or promotion. View in the same column opens a preview where you can download, print or scroll between invoices.
Business name, VAT number and invoice note
The same page has Edit billing address, which takes company information including the business name and VAT number, your first and last name, and a full street address. Edit invoice note accepts payment terms, special instructions or other details. Proton prints these on future invoices; ones already issued keep their original details.
Paying an unpaid invoice
Proton issues an invoice when a paid plan is activated or renewed, delivered on the last day of the subscription period. An invoice marked Unpaid has to be settled within 14 days: find it in the list and click Pay in the Action column, then follow the prompts.
Invoice lookup and statuses
The Invoices list is the lookup for everything Proton has billed to the account, with a status on every row. Proton keeps a separate help article explaining what each invoice status means, for the cases where a row reads something other than paid.
Proton invoices without the desktop detour
Because Proton invoices only come out of the desktop web account, they tend to stay there until someone asks for them. Connect your Proton Account and our AI agent signs in after each renewal and downloads the PDF with bill fetching. Save the business name once under Edit billing address so later invoices carry it, then send each charge to an expense report or keep it for your return.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
- Tax receiptsA tax receipt organizer that sorts medical, childcare, donation and tuition receipts by category as they come in and keeps a running total all year.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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