Private Internet Access (PIA) receipts are in the Client Control Panel. Log in with your PIA username, which starts with a p, and your password, select See billing history on the Subscription Overview tab, and use the orange button beside a transaction to download its receipt.
Receipts for the VPN plan
- Log in to the Client Control Panel.
- On the Subscription Overview tab, find your current plan and the billing history link.
- Click See billing history to list past orders, payment dates, subscription details and amounts paid.
- Use the orange button to the right of a transaction to download that receipt.
PIA describes this document as one to keep for employer reimbursement or your own records.
Dedicated IP and Antivirus by PIA
Add-ons have their own billing history. Open the Dedicated IP or Antivirus by PIA tab, click See billing history and download the invoice for each past charge. When you expense both the VPN and an add-on, pull a receipt from each tab. Each add-on keeps its own list of transactions.
The Payment Received email
Every purchase also sends a confirmation email containing a transaction invoice. Search your inbox for @privateinternetaccess.com to find the Private Internet Access Payment Received message. The order number sits between the purchase date and the payment method. PIA support also uses that number to verify that an account belongs to you.
Receipt lookup by order number
The billing history page works as the lookup: it shows the order number, payment date, payment method, details and amount paid, with an invoice download for each row. If you paid through PayPal, the matching transaction ID is in PayPal's confirmation email and under Activity in your PayPal account.
PIA receipts for the VPN and every add-on
Separate billing histories for the plan and each add-on means several places to check at year end. Connect the PIA account and our AI agent signs in to the Client Control Panel and downloads the VPN receipt and any add-on invoices with bill fetching. The Payment Received emails can be filed from your inbox by email receipt capture, and either copy can support an expense report.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
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