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How to get a Porter Airlines receipt

By

Founder & CEO, Smartbills

2 min read

Porter Airlines

To get a Porter Airlines receipt, use the Receipt link in your booking confirmation email, or go to My Bookings, enter your confirmation number and last name, and select View My Receipt. Bags and seats bought from Porter are on the same receipt; tickets bought through an agency come from the agency.

Two ways to open it

  • Use the Receipt link in the booking confirmation email, or
  • Go to My Bookings, enter your confirmation number and last name, and select View My Receipt on the My Itinerary page.

Bags and seats

If you booked directly with Porter, bag and seat fees are on the same receipt as the fare. Buying a bag later in My Bookings adds it to that booking's receipt.

Booked through an agency

If a travel agent or online travel agency sold the ticket, Porter's receipt only lists the bag and seat fees you paid to Porter directly. The flight receipt has to come from the agency.

Proof that you flew

If you need to prove you flew (for insurance or work) and no longer have your boarding pass, request a confirmation letter from Porter's Customer Relations team with the online Confirmation Letter Request form. It covers Porter-operated flights, and processing takes about 2 to 3 weeks when all the details are supplied.

Help with a booking

For anything the website cannot do, Porter's reservations line is listed on its Help & Contact page.

GST/HST on a Porter fare

The itinerary receipt shows the taxes and fees on a Canadian fare. CRA asks for the airline's GST/HST registration number on purchases of $100 or more to support an input tax credit. Keep the full receipt rather than the card charge.

Porter receipts ready before you land

Porter's confirmation email links straight to the itinerary receipt. Catching that email is enough. Email receipt capture picks it up from your inbox and reads the fare, taxes, seats and bags, ready for an input tax credit at tax time. If you add bags or seats later, connect your VIPorter account and our AI agent signs in to My Bookings and saves the updated receipt with bill fetching.

Have receipts like this captured for you

Frequently asked questions

Use the Receipt link in your confirmation email, or View My Receipt in My Bookings.

Yes, if you booked directly. Agency bookings get a receipt for the bag and seat fees paid to Porter only.

Request a confirmation letter from Customer Relations. It takes about 2 to 3 weeks.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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