How to get a Nespresso Professional invoice

Who receives the invoice email

The invoice goes to whichever contact on the account is set as the Invoice receiver. If invoices keep reaching the person who orders the capsules instead of accounts payable, change that contact rather than forwarding emails every week.

Looking up invoices: the 15-invoice window

The website does not keep your full order history. My order history shows the 15 most recent orders, and only the last 15 invoices can be downloaded. An office that orders every week passes that limit in under four months. Save each PDF when it arrives.

Purchase order numbers

At checkout, enter the PO in the Purchase order number section and tick Set as your new default PO number to reuse it. You can change or remove it at checkout or in Your company information. To have PO numbers printed on invoices, Nespresso's FAQ says to contact customer service by live chat or phone.

Paying a Nespresso Professional invoice

When invoicing terms are extended, you can order up to your authorized credit limit, and the standard repayment term is 30 days. Payment by wire transfer or cheque is accepted, and Visa, Mastercard and American Express can be used to pay existing invoices. An electronic funds transfer can take up to 8 business days to appear on the account. If an invoice goes overdue, the site points you to My Orders to pay it; a suspended account cannot create or edit subscriptions until the overdue invoice is settled.

GST and QST numbers

Nespresso Canada publishes its GST and QST registration numbers in the same FAQ. Businesses claiming input tax credits generally need the supplier's registration number on file, and the invoice is where it should appear.

Office coffee invoices kept past the window

Because the website drops older invoices, the copy in the Invoice receiver's inbox becomes the archive. Email receipt capture reads each Nespresso Professional invoice from that inbox, keeps the PDF and records the GST and QST. Our AI agent can also sign in and save the current 15 invoices through bill fetching before they roll off. Capsules a manager bought on a personal card go into an expense report.