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How to get a Kinsta invoice
Founder & CEO, Smartbills
2 min read
Kinsta invoices are in MyKinsta. From the Dashboard, open Company settings, then Invoices. Click the view icon to open an invoice or the down-arrow icon to download the PDF. Each one shows the amount charged, period dates, status and creation date.
Emailing invoices to finance
Company Owners, Company Administrators and Company Billing users can add recipients in the Invoice in email section. Click Settings, then Add new email, enter the address, pick a language and confirm. Invoices arrive as PDF attachments: plan invoices, monthly add-on and overage invoices, refund invoices and manual invoices issued through Stripe. Payment reminders don't go to these recipients, and email invoices aren't available when you pay by wire transfer. Users with billing access can also turn on Invoice in Email under User Settings, Notifications. It is off by default.
A billing-only user
Invite your bookkeeper with the Company billing role. They see billing details and company settings, can edit the company name, address and payment method, and have no access to any websites.
VAT ID and other taxes
Enter a VAT ID under Company settings, Billing Details, in the VAT Number field. Kinsta checks EU numbers through VIES and UK numbers through HMRC. Once a valid number is saved, future invoices drop VAT and you account for it under reverse charge. Kinsta can't refund VAT, GST or sales tax collected before the number or exemption was on file. Sales tax applies to billing addresses in Connecticut, DC, Ohio, Tennessee, Texas and Washington State. India GST and Nigerian VAT are also charged.
Annual plans, add-ons and overages
Annual plans get one invoice a year. Add-ons and overages are billed per use and are not part of that annual invoice, which means even a yearly customer receives monthly invoices for them.
Kinsta invoices for every site and overage
Add a email receipt capture address under Invoice in email and plan, overage and refund invoices are filed as soon as Kinsta sends them. For past months, a Company Billing user can connect a login and our AI agent downloads them from MyKinsta with bill fetching. The VAT or sales tax on each invoice is kept for your tax receipts.
Have receipts like this captured for you
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Tax receiptsA tax receipt organizer that sorts medical, childcare, donation and tuition receipts by category as they come in and keeps a running total all year.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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