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How to get a Kinsta invoice

By

Founder & CEO, Smartbills

2 min read

Kinsta

Kinsta invoices are in MyKinsta. From the Dashboard, open Company settings, then Invoices. Click the view icon to open an invoice or the down-arrow icon to download the PDF. Each one shows the amount charged, period dates, status and creation date.

Emailing invoices to finance

Company Owners, Company Administrators and Company Billing users can add recipients in the Invoice in email section. Click Settings, then Add new email, enter the address, pick a language and confirm. Invoices arrive as PDF attachments: plan invoices, monthly add-on and overage invoices, refund invoices and manual invoices issued through Stripe. Payment reminders don't go to these recipients, and email invoices aren't available when you pay by wire transfer. Users with billing access can also turn on Invoice in Email under User Settings, Notifications. It is off by default.

A billing-only user

Invite your bookkeeper with the Company billing role. They see billing details and company settings, can edit the company name, address and payment method, and have no access to any websites.

VAT ID and other taxes

Enter a VAT ID under Company settings, Billing Details, in the VAT Number field. Kinsta checks EU numbers through VIES and UK numbers through HMRC. Once a valid number is saved, future invoices drop VAT and you account for it under reverse charge. Kinsta can't refund VAT, GST or sales tax collected before the number or exemption was on file. Sales tax applies to billing addresses in Connecticut, DC, Ohio, Tennessee, Texas and Washington State. India GST and Nigerian VAT are also charged.

Annual plans, add-ons and overages

Annual plans get one invoice a year. Add-ons and overages are billed per use and are not part of that annual invoice, which means even a yearly customer receives monthly invoices for them.

Kinsta invoices for every site and overage

Add a email receipt capture address under Invoice in email and plan, overage and refund invoices are filed as soon as Kinsta sends them. For past months, a Company Billing user can connect a login and our AI agent downloads them from MyKinsta with bill fetching. The VAT or sales tax on each invoice is kept for your tax receipts.

Have receipts like this captured for you

Frequently asked questions

Company settings, Invoices in MyKinsta lists each invoice with its amount, period, status and creation date.

No. Kinsta can't refund tax collected before the VAT number or exemption was on file.

Add-ons and overages are billed per use, separately from the annual plan invoice.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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