JetBrains emails an invoice when you make a purchase. You can download it again from your JetBrains Account: open Transactions / Invoices in the left menu and click the invoice number in the last column. For an organization license, an organization admin clicks the organization's name first and then opens its own Transactions / Invoices section.
Personal licenses
- Sign in to your JetBrains Account.
- Choose Transactions / Invoices in the left menu.
- Find the order and click the invoice number in the last column to download it.
A personal license bought for work is still invoiced to you as an individual, which is why many companies ask developers to buy through the organization instead.
Organization licenses
You need organization admin permissions. In the JetBrains Account, click the organization's name in the left menu and open Transactions / Invoices beneath it. Commercial customers using the JetBrains Console sign in, open Billing, select Transactions and invoices, find the order and download the PDF.
When an invoice can't be found
Contact JetBrains sales support with the order reference, in the format Uxxxxxxxxx or Axxxxxx, or the invoice number, which starts with INVJBA. If you cannot find either, a commercial customer can send the last four digits of the card, the amount and the date of the charge, and sales support will share the invoice or restore access to the account.
Lost access to the commercial account
If the person who bought the licenses has left, sales support asks for a previous invoice or a license certificate tied to the commercial account. With that, they can give you access or send the invoice directly.
Country-specific invoices
Customers in mainland China follow a separate JetBrains article on requesting a VAT invoice. JetBrains also has its own article on changing the billing address, which matters before a renewal invoice is issued.
JetBrains renewals filed with every IDE seat
The purchase email is the first copy of each JetBrains invoice. Send it, or have the account email it, to the address email receipt capture watches and annual renewals file themselves with the license count. A developer who bought IntelliJ IDEA or PyCharm on a personal card can submit the invoice through expense reports, and subscription tracking keeps the yearly renewal dates in view.