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How to get a Davey Tree invoice
Founder & CEO, Smartbills
2 min read
Davey Tree invoices are paid on a separate bill pay website, payments.davey.com, where you can pay open invoices or make a one-time payment. The MyDavey portal at account.davey.com holds your services and proposals, not your bills, and links to bill pay through a Pay Invoice button. Billing questions go to (877) 368-1312.
Open invoices lookup on the bill pay site
The bill pay site lists open invoices for payment. It sits on a third-party platform, separate from Davey's own site, and needs its own account. From MyDavey, add your property and choose Pay Invoice; you arrive on the bill pay site already signed in. Davey's pages do not describe a full invoice history, which is why each paid invoice is worth saving the day it is settled.
Two sites, two logins
Davey is explicit that the portal and bill pay are two separate accounts with separate usernames and passwords. Someone who registered on the portal and then goes to payments.davey.com directly needs the bill pay credentials created at their original registration. When a property manager hands the account to a colleague, both logins have to be passed on.
What the MyDavey portal is for
MyDavey is available to U.S. residential clients. It lists current and past services, upcoming consultations and seasonal tips, lets you open and accept proposals, and has a Message Center for billing and service questions to your local office. Accepted proposals there are the paper trail for work you approved before it was invoiced.
Commercial clients and Canada
Commercial clients use the Pay My Bill & Manage My Account Online option, which redirects to the same third-party payment platform. Davey does not mention MyDavey for commercial accounts. Canadian customers are sent to daveytree.ca. Davey's pages do not describe automatic payments. However the bill is paid, the invoice is the record to keep.
Billing questions
Davey's contact page has a Billing Question category for invoice or billing inquiries, by phone at (877) 368-1312 or through the form. Have the invoice number ready.
Davey invoices kept with each property
Settled invoices drop off the open list on the bill pay site, which makes them easy to lose. Connect the bill pay login and our AI agent signs in, saves each invoice as it posts and files it under its property through bill fetching. Invoice emails from your local office go through email receipt capture, and removal or pruning at a rental is ready for tax time.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Tax receiptsA tax receipt organizer that sorts medical, childcare, donation and tuition receipts by category as they come in and keeps a running total all year.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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