If you ordered in the CAVA app or on CAVA.com, your receipt was emailed automatically to the address used at checkout. If you were signed in, you can also log in at CAVA.com and open Order History to view and download past order details. For a meal paid in a restaurant, or a catering order, CAVA support sends a copy on request.
Order History: the receipt lookup for online orders
Order History on CAVA.com is the receipt lookup. It only covers orders placed while you were signed in, which is a good reason to order team lunches from your account rather than as a guest. When the email is missing, check spam or junk first, then look there.
A receipt from a restaurant visit
Paper receipts from the counter do not show up online. If you lost one, contact CAVA support with the details of your visit and the team will help track down a copy. For an online order with no email and no Order History entry, choose Account Support and then Receipt Request on the support form.
Catering receipts
Catering receipts are requested through the support form. Select CAVA Catering, then Account and Billing Support, and include whatever you have:
- the order confirmation number
- the date of the catering order
- the name on the order
- the event location or delivery address
- the total, even approximate
Adding missing points from a receipt
Forgot to scan? Use the Claim Your Points link on CAVA's help page. CAVA accepts receipts for purchases made within the last 30 days. If that does not work, send a support request with the name and email on your account, pick CAVA Rewards and Add Reward Spend, and attach a photo of the receipt with the Sub Total visible.
CAVA receipts collected in one place
CAVA spreads its receipts across your inbox, Order History and a support queue for catering. Connect your CAVA account and our AI agent signs in and downloads each order from Order History through bill fetching. The checkout emails are filed by email receipt capture, and the catering receipt support sends back joins them on the expense report for that event.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
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