To download an Instantly invoice, open Settings, then Billing & Usage and Payment and Invoices, scroll to Invoices and select Download. Instantly also emails a receipt after each payment: search your mailbox for "Your receipt from Instantly" or for emails from Stripe.
Downloading an Instantly invoice
- Select your initial avatar in the bottom left, then Settings.
- Go to Billing & Usage, then Payment and Invoices.
- Scroll to Invoices and select Download on the one you need.
The invoice shows the amount, invoice number, payment date and status, the receipt, the payment method, the plans and the billing period.
Finding receipt emails
Search your mailbox for the subject "Your receipt from Instantly #" or for emails from Stripe.com, and check spam, junk or promotions if nothing turns up.
Company address, VAT number and billing email
- On Payment and Invoices, select Manage.
- Under Billing information, select Update information.
- Edit the billing email, address, city, postal code and Tax ID/VAT number, then select Save.
The billing email can differ from your login email. Changes apply to future invoices; past invoices are not updated.
An unpaid invoice
Use Update payment method on the payment failure banner, or open the invoice marked Open and select Confirm payment or Select a new payment method.
Instantly receipts filed as Stripe sends them
Point the billing email at a mailbox email receipt capture reads and each Instantly receipt is filed the moment Stripe sends it, VAT number and all. For the invoices on Payment and Invoices, connect the account and our AI agent signs in and downloads them through bill fetching. An agency owner who pays Instantly on a personal card claims it back through an expense report.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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