My Verizon keeps up to 24 months of past bills, and each one can be saved as a PDF. That PDF is what you need to expense a work phone or claim the business share of your phone bill.
Saving a past bill
- Sign in to My Verizon and open your Bill overview page.
- Select the Billing history tile.
- Select Review History.
- Open the bill and use its PDF option to save or print it.
The Bill overview page also lists your documents and receipts, such as device purchases and agreements. You may need Adobe Acrobat Reader to open the PDFs.
What a Verizon bill contains
A mobile bill lists the monthly plan charges, device payments if you have them, one-time fees such as activation or accessories, and taxes and surcharges. Verizon separates two kinds of extra charges:
- Taxes, governmental surcharges and fees, set by federal, state and local governments.
- Verizon surcharges, such as the regulatory charge per line, which are Verizon's own charges and not taxes.
On bundled plans Verizon splits the price between voice and data for tax purposes, because voice and messaging are generally taxed and data is not. That is why the taxes on two similar plans can differ.
Bills older than 24 months
Contact Verizon. On the Contact us page, Chat with us is the fastest option.
A cancelled account
If you still have your User ID, sign in to My Verizon as usual. If not, you can sign in to a disconnected account for 6 months after cancellation with the mobile number, last name and ZIP code on the account. Download what you need before that window closes.
Verizon business accounts
Verizon's business customers are pointed to their agreement or their Verizon business representative for questions about taxes and fees, and business wireline bills follow their own glossary. Where the same federal tax appears in more than one place on a business bill, that is expected.
Paying your Verizon bill and setting up Auto Pay
My Verizon takes a checking account, a card or a Verizon Gift Card at no charge. The paymybill page needs only your account number and ZIP code, with no sign-in. You can also dial #PMT or call 800-922-0204 with your Account PIN, pay at a store, or pay cash at CheckFreePay or Western Union. A payment taken by a Customer Service Representative carries a $10 Agent Assistance fee.
Account Owners and Account Managers turn on Auto Pay and paper-free billing together in My Verizon. The discount, up to $10 per line on plans such as Unlimited Ultimate, needs both, paid from a bank account or the Verizon Visa Card; other cards no longer qualify for new enrollments. It begins with the next bill cycle.
With paper-free billing, the PDF in My Verizon is your only copy. Download it monthly: the discount and the taxes appear there, not on the bank debit.
Verizon bills that arrive by themselves
A phone bill is the textbook case for bill fetching: same account, same day every month. Connect My Verizon once and our AI agent signs in when each bill posts, saves the PDF and files it with the period, plan charges and taxes read off. If you get Verizon's monthly bill-ready email, email receipt capture can flag it as well, though the PDF still lives behind the login. Either way, twelve bills are on file at year-end without anyone downloading them, ready for the expense report or your accountant.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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