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How to pay and download a TELUS Business bill

By

Founder & CEO, Smartbills

2 min read

TELUS Business

To download a TELUS Business bill, log in to My TELUS, open the Billing tab and select Download PDF bill. For up to 18 months at once, choose Download past PDF bills. Profiles with several accounts are taken to My TELUS Bill Analyzer instead, where the latest statement can be downloaded and paid.

Downloading current and past bills

  1. Log in to My TELUS with an Account manager profile.
  2. From the Overview page, select the Billing tab, or View bill under Your Bills.
  3. Choose the account if needed, then Download PDF bill for the current one.
  4. Select Download past PDF bills for up to 18 months.

Business Mobility customers can also pick a single month from the Past Bills section, and download the current bill in the My TELUS app with Download Bill (PDF). Turn off pop-up blockers if the file doesn't start.

Ways to pay

  • My TELUS: select Make a payment and submit the form.
  • My TELUS app: Billing tab, Pay Bill, then a bank account or a card.
  • Bill Analyzer: Access Bill Analyzer, Statements, tick each statement and select Pay.
  • Phone: 310-2255, the automated line, by credit card.
  • Online banking: payee "TELUS Mobility.Mobilite" for Mobility or "TELUS Communications" for Home Solutions, with your account number.
  • Cheque or money order: one per account number, payable to TELUS Mobility.Mobilite for Business Mobility or TELUS Communications Inc for wireline. Allow 7 business days by mail.
  • MoneyGram at participating Canada Post outlets, cash or debit.

Pre-authorized payments

  1. Log in to My TELUS and select Billing.
  2. Choose the account.
  3. From the Balance section, select Set up pre-authorized payments.
  4. Complete and submit the form.

A credit card, Visa Debit or bank account can be used. It may take a full billing cycle to start, and TELUS suggests a one-time card payment meanwhile to avoid late charges. The PDF bill keeps coming, and it is the document your bookkeeper needs for the GST or HST.

TELUS Business bills in the books

Download past PDF bills is handy once; doing it every month is another matter. Bill fetching lets our AI agent sign in to My TELUS and save each new bill per account. They feed tax filings and staff expense reports.

Have receipts like this captured for you

Frequently asked questions

TELUS's business help pages don't describe one outside My TELUS. Bills are on the Billing tab or in Bill Analyzer.

Download past PDF bills retrieves up to 18 months of bills.

TELUS Mobility.Mobilite for Mobility, and TELUS Communications for Home Solutions, with your TELUS account number.

Up to one full billing cycle. TELUS recommends a one-time card payment if a balance is due.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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