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How to download a Helcim statement

By

Founder & CEO, Smartbills

2 min read

Helcim

Helcim merchant statements download from your account: open the All Tools menu, choose My Business, click Monthly Statements with Merchant Statements selected, and click the download icon beside the month. The statement saves as a PDF with your sales, refunds, fees and net deposits for the period.

The front page summary

Page one totals sales, refunds, the number of chargebacks, total fees and the net amount deposited to your bank. It also includes an Interchange Plus Savings estimate. Compare the net deposit figure with what actually reached your bank account to confirm no batch is missing.

Fees by card brand

The payment summary splits item count, sales amount, fees and effective rate by card brand. The effective rate is fees divided by sales for that brand, a quick way to spot which cards cost the most to accept.

Interchange, network costs and Helcim's margin

The fee breakdown separates interchange costs, card brand network costs and Helcim's processing margin, then details each in its own table. Interchange and network costs pass through from the card networks; the processing margin is Helcim's own charge to you.

Daily batches and deposits

Each card batch lists sales and refund counts and amounts, net sales, fees and the net amount. With net deposits, the batch net lands in your bank. With gross deposits, net sales arrive and the fees leave in a separate withdrawal, the line to match against the statement. ACH payment details and card chargebacks or reversals get their own sections when they apply.

What happened to Business Statements

Helcim discontinued its separate Business Statements in July 2022 and moved their information into the Merchant Statement. Anyone following an older checklist that asks for both now needs only the one.

Helcim statements next to your bank deposits

On gross deposits, the fee withdrawal reaches the bank feed with no detail attached. Our AI agent signs in to Helcim with your login and saves each Merchant Statement through bill fetching, giving every withdrawal its supporting document. A year of processing margin and interchange belongs with your tax receipts. If your accountant emails statements back for review, email receipt capture keeps that copy in the same place.

Have receipts like this captured for you

Frequently asked questions

Yes. Monthly Statements under My Business lists each month with a download icon, as long as Merchant Statements is selected.

It's Helcim's own portion of the fees, shown separately from interchange costs and card brand network costs.

No. Business Statements were discontinued in July 2022, and their information is now in the Merchant Statement.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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