How to pay and download a Consumer Cellular bill

Ways to pay

• Online: log in to My Account and click Pay Now.
• Text: send #PAYMENT to 38882821. A secure payment link comes back with your balance and due date.
• Phone: (888) 345-5509, by credit or debit card.
• Check: mail it to one of the three Consumer Cellular P.O. boxes listed on the help page (San Francisco, Carol Stream or Boston) with your account number.

Card payments post the same day. Consumer Cellular asks you to allow 8 to 10 days for a check to get through the mail.

Setting up AutoPay

1. Log in to My Account.
2. In the Billing menu, click Edit Billing Info.
3. Under Payment Type, select AutoPay.
4. Enter your credit or debit card and click Save Changes.

AutoPay charges the card on the due date. Consumer Cellular still sends an invoice every month detailing all charges, and that invoice is what to file. To change the card later, return to Edit Billing Info.

Past invoices in My Account

1. Log in to My Account.
2. Open the Billing page.
3. In the Invoices section, click the month you want.

Eighteen prior invoices are kept. For anything older, Customer Support at (888) 345-5509 can help.

Email, paper or detailed paper

Under Edit Billing Info, the Billing Type setting offers Paperless Billing (emailed), Extended Detailed Billing for $2, or Standard Paper Invoicing. The next invoice arrives by the method you pick.

Text shortcuts for balance and payments

The same short code answers other commands. #BALANCE returns the balance, due date and next invoice date. #PAYHISTORY returns your last three payment dates and amounts.

Consumer Cellular invoices without the 18-month limit

Paperless invoices land in your inbox each month. email receipt capture can file them as they arrive. Bill fetching covers the My Account copies, with our AI agent saving each one before it falls out of the 18-invoice window. Both are ready for tax receipts.