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How to get an Omni hotel receipt

By

Founder & CEO, Smartbills

2 min read

Omni Hotels & Resorts

To get an Omni hotel receipt, use Retrieve A Hotel Bill on Omni's Retrieve My Reservation page. Enter the guest's first and last name, the property, the arrival date and the confirmation number, and Omni emails a copy of the bill to the address used for the reservation within a few minutes. Select Guest members can sign in instead, open Past Stays and click View Charges.

Retrieve A Hotel Bill

  1. Go to bookings.omnihotels.com/retrieve.
  2. Under Retrieve A Hotel Bill, enter the guest first name and last name.
  3. Choose the property of stay from the list and enter the arrival date and confirmation number.
  4. Select Retrieve My Bill.

The folio goes to the email address on the reservation, not to one you type. If Omni cannot find an invoice for those details, check them and try again, or call Guest Services at 1-800-809-OMNI (800-809-6664).

Select Guest: Past Stays

Select Guest members have their completed stays in their account. Sign in to Select Guest, select Past Stays, then View Charges for the stay you need. This route skips the confirmation number, which helps when the booking email is long gone.

Itemized dining receipts and folio corrections

The hotel bill can show a restaurant charge as a single line. Omni's contact form has a Billing or Folio Inquiry reason with three options:

  • retrieve my hotel bill
  • itemized receipts for dining or other charges during the stay
  • a correction to the folio, with details in the comments

Pick the property, describe the charge, and Omni aims to answer within 24 hours. The contact email is not secure. Omni says it does not accept tax exemption forms, third-party payment authorizations or card numbers.

Phone numbers

Reservations and general questions go to 1-888-444-OMNI (6664), seven days a week. Billing lookups that fail go to Guest Services at 800-809-6664.

Omni folios sent where your books are

Omni emails each folio to the reservation's address, which may be an assistant's or a travel desk's. Email receipt capture files the folio wherever it lands, and our AI agent can sign in to Select Guest and fetch Past Stays charges through bill fetching. Itemized dining receipts then sit beside the room on the expense report.

Have receipts like this captured for you

Frequently asked questions

Yes. Retrieve A Hotel Bill on bookings.omnihotels.com/retrieve emails the folio after you enter the guest name, property, arrival date and confirmation number.

To the email address used to make the reservation. Omni says to allow a few minutes for the folio to arrive.

Yes. Choose Billing or Folio Inquiry on Omni's contact form and pick the option for itemized receipts for dining or other charges.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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