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How to find an Etsy receipt or invoice
Founder & CEO, Smartbills
2 min read
To find an Etsy receipt, open your account menu, select Purchases and reviews, find the order and choose View receipt; in the app, tap You, then Purchases. The receipt shows what you bought, the payment method, any refunds and the tax Etsy collected.
On Etsy.com
- Open your account menu and select Purchases and reviews.
- Find the order and select View receipt.
In the Etsy app
- Tap You, then Purchases.
- Open the order and tap the receipt total.
Where tax appears
Where Etsy collects sales tax, VAT or GST, it adds it to your total at the last step of checkout and pays it to the tax authority. On digital items, prices include VAT where it applies, and the receipt shows it.
Official invoices
In some cases the receipt offers an official invoice: buyers in the EU and UK can see the VAT on the receipt and select Print Options, and buyers of physical items imported into Australia or New Zealand can download an official GST invoice with View official invoice. Elsewhere, Etsy's default receipt cannot serve as a VAT invoice. If you need one, ask the seller, who is responsible for providing a compliant invoice.
If the order is not there
You may have bought it while signed in to a different account, or checked out as a guest. A guest order can be connected to your account by claiming it.
Etsy orders filed from many small shops
Supplies and client gifts bought on Etsy usually come from many sellers, each with its own order email. Email receipt capture picks every Etsy receipt email out of your inbox and reads the tax line. For the official invoices Etsy issues in some regions, connect your Etsy account and our AI agent signs in to Purchases and reviews and saves them through bill fetching. Both feed the same expense report.
Have receipts like this captured for you
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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