How to get a Workable invoice

What appears on Workable invoices

The list covers subscription plan payments, premium job post purchases and background checks bought through Workable. It includes both debit and credit invoices. A refund or adjustment shows up as its own document rather than as an edit to the original.

Invoice lookup without admin rights

Hiring managers and recruiters who are not Super Admins do not see Billing Information. Ask your HR or recruiting team, who usually include a Super Admin, or contact Workable Support for the invoice you need.

Updating cards and the billing address

Super Admins go to the profile icon, then Settings > Billing information, or open Settings > Plan and click Edit billing info. From there you can change the billing address, add or remove debit and credit cards, pick the default card and, in the US, add a Direct Debit payment method. With a pending payment or an active subscription, you cannot change the VAT registration number or the billing country yourself, or remove every card; Workable Support makes those changes.

Background checks on the same invoice

Because background checks bought in Workable are invoiced with the plan, one month can mix software, job ads and screening. Split them when you file: the subscription is a software cost, while posts and checks belong to the hire they were for.

Workable invoices split by what they paid for

One person with Super Admin rights is often the only one who can see the invoices, and they are rarely the one doing the books. Our AI agent can sign in with that login and save every new Workable invoice through bill fetching. Posts and screening then go to the right expense report, and the year of recruiting software is ready for tax receipts.