Checkr invoices are in the Checkr Dashboard under Payment & billing > Invoices. Click the PDF icon next to an invoice number for the invoice itself, or open reports_usage.csv in the Reports column for a line-by-line breakdown. Checkr sends each invoice at the start of the month for the previous month's completed background checks.
What a Checkr invoice includes
Checks are billed when they reach Clear, Complete, Review or Consider, Canceled or Suspended, including reports you cancel yourself. Expired invitations are not charged. Some Checkr partners handle billing directly, in which case the invoice comes from them.
Invoice lookup: PDF and CSV
The PDF shows both addresses, your organization's unique Checkr ID, an auto-generated PO number, the invoice, due and autopay dates, and the period billed. The usage CSV lists every candidate with the package fee and each pass-through charge, such as county, state, DMV or verification surcharges. Accounts with a hierarchy see each node as a cost center. A subscription file is under see more files.
Paying and autopay
Invoices are due on receipt. With autopay, Checkr collects the full amount on the 5th of each month from your default bank account or card. Accounts whose monthly invoices are under $2,500 must keep a payment method on file for autopay. An invoice still marked unpaid after the 5th points to a problem with the stored method: update it and use Pay Now under Payment & billing. Autopay does not replace the invoice, which remains the record of what was billed.
Payment receipts and contacts
Checkr emails payment receipts through Stripe. To change who gets billing email, open Payment methods and edit Billing contact information. If you cannot see Payment & billing at all, your user permissions are the likely reason; ask your account admin. Payment questions go to payments@checkr.com.
Checkr charges traced to each candidate
The PDF gives the monthly total, but the cost of one hire lives in the usage CSV. Connect your Checkr Dashboard login and our AI agent downloads both files every month through bill fetching. The Stripe receipts are filed by email receipt capture, and the year of screening fees is grouped for tax receipts.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Tax receiptsA tax receipt organizer that sorts medical, childcare, donation and tuition receipts by category as they come in and keeps a running total all year.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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