Twilio SendGrid invoices are under Settings, Account Details, Billing. Past invoices are listed by month, and clicking a month downloads that invoice. SendGrid also emails the invoice every month to the billing email on file.
Getting a month's invoice
- Sign in to the SendGrid app.
- Open Settings, then Account Details, then Billing.
- Under Invoices, click the download icon or the month you need.
The receipt is inside the invoice
SendGrid does not issue a separate receipt file. Once a month's invoice is marked Paid, the receipt portion appears at the bottom of the same PDF. The Transaction Summary gives the month's total charges, and the Payment Summary shows the payment type and the last four digits of the card. That single document covers both what you owed and how it was paid.
Cards only, monthly only
Self-serve SendGrid plans are paid by credit or debit card. PayPal, wire transfers, checks, prepaid cards and cards that need a PIN are not accepted. There is no prepayment, quarterly or annual billing. To change the card, click the pencil icon next to Payment Method on the Billing page.
Email API and Marketing Campaigns
SendGrid sells Email API and Marketing Campaigns as separate plans. Change either under Settings, Account Details, Your Products. If a month's invoice is higher than expected, check whether both products were active. Cancelling a subscription takes a user with Administrator privileges.
Invoiced billing
Twilio arranges invoiced billing for SendGrid customers with a minimum committed spend of USD 12,000 a year. Smaller accounts stay on card payment.
Questions about a charge
SendGrid's support pages route invoice and payment questions to a Twilio SendGrid support ticket opened from your account. Sales tax and tax-exempt status have their own help article.
SendGrid invoices captured from the monthly email
SendGrid already sends every invoice to the billing email. Make that the address email receipt capture reads and each PDF is filed with the card's last four digits, ready to match. For earlier months, our AI agent signs in and downloads them from Account Details, Billing with bill fetching. Email API and Marketing Campaigns spend shows up side by side in subscription tracking.
Have receipts like this captured for you
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- SubscriptionsA subscription tracker that finds every recurring charge on your cards and warns you about free trials and price increases.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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