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How to get a MasterClass receipt
Founder & CEO, Smartbills
2 min read
To get a MasterClass receipt, go to Settings, then Payment History. Find the charge you need, whether it was the first purchase, a renewal or an upgrade, then select View and Download. MasterClass calls the file an invoice; it downloads as a PDF you can hand in for reimbursement or keep for your records.
Payment History, the receipt lookup
- Sign in and open Settings.
- Choose Payment History.
- Find the purchase, renewal or upgrade.
- Select View, then Download.
Upgrades get their own line, which matters if you moved to a higher plan partway through the year and need the difference documented separately.
Confirmation and renewal emails
The first copy goes to the email address on your account at the time of purchase, in the confirmation message. After that, MasterClass sends a renewal confirmation at the start of each billing period, and the receipt for that renewal is included in it. If you changed your account email since subscribing, older confirmations went to the previous address.
When a charge isn't listed
A charge that does not appear in Payment History, or a receipt you cannot locate, goes to MasterClass Support. The help center keeps separate articles for unexpected or duplicate subscription charges and for refund requests, which are the places to start if the problem is the charge itself rather than the paperwork.
MasterClass at Work invoices
Business licences follow a different route. For an invoice, email atwork@masterclass.com. The MasterClass at Work FAQ adds that invoices are only available for Unique Login business purchases, not individual purchases. A manager who bought a personal plan for one employee should use Payment History instead.
Getting it reimbursed
Employers that cover learning platforms tend to ask for proof of payment with a date and amount. The Payment History PDF covers that for each charge. Download the renewal you are claiming, not the original sign-up, if the policy reimburses the current year only.
MasterClass renewals saved as they bill
The yearly renewal arrives once and is easy to miss. Give our AI agent your MasterClass login and it pulls each new PDF from Payment History through bill fetching. Email receipt capture keeps the renewal confirmations, and subscription tracking flags the next MasterClass charge ahead of time.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- SubscriptionsA subscription tracker that finds every recurring charge on your cards and warns you about free trials and price increases.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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