Ferguson invoices for credit accounts are in Online Bill Pay. Sign in to ferguson.com, open the dashboard and choose Online Bill Pay under My Solutions. The Open tab lists unpaid invoices and the Closed tab lists paid ones; select invoices and click Download to save them as PDF, CSV or a format your accounting software can import.
Getting access
Online Bill Pay needs a Ferguson credit account. Without one, apply for credit and register on the Payment Solutions page once you receive the approval email. Existing credit customers click Request Online Bill Pay Access; setup takes about 24 business hours and the new A/P Admin is emailed. If someone already administers the account, the Payment Solutions page shows their name, and anyone without payment rights can still click View Bills.
Who can view, pay or manage
- View: read, print and share documents only.
- Standard Bill Payer: pay invoices and save payment methods, but no future-dated payments.
- A/P Admin: everything above, plus scheduled payments and user management under Company Settings.
Invoice lookup and downloads
The summary screen splits current, future and past-due balances; click Documents on a time frame to list its invoices. Downloads come as PDF or CSV, plus formats compatible with QuickBooks and Peachtree. The Payment History tab covers only payments made through Online Bill Pay, and you can download that list too.
Paying and AutoPay
- On the Open tab, select invoices and click Pay Bills.
- Confirm the receipt email, payment account and date; changing an amount requires a reason.
- Choose the method, click Proceed to Review, then Authorize and Pay.
For a lump sum, use Pay on Account and send the account number and amount to OLBP@ferguson.com so the payment posts correctly. AutoPay lives under Settings, Payment Settings, Auto-Pay Settings: enable it, choose a saved bank account and pick the day; Ferguson suggests three days before the due date. AutoPay still produces invoices every month, and those invoices are the records your books need.
Ferguson invoices matched to the job
Plumbing and HVAC jobs draw on Ferguson several times a week, and AutoPay can hide what was actually bought. Connect your Ferguson login and our AI agent signs in to download every new invoice from Online Bill Pay through bill fetching. Copies emailed to your accounts payable inbox are filed by email receipt capture, and job costs roll into expense reports.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Expense reportsExpense report software that attaches the receipts for you, works out mileage, routes the approval and shows each employee when they'll be paid back.Learn more
Frequently asked questions
Sources
Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.
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