Clover is the point of sale in a lot of shops, restaurants and service businesses. If you paid one of them, your receipt came from Clover, but there's no public page where customers look receipts up. The business that took your payment is the one that can reissue it.
Getting the receipt at checkout
When you pay, a Clover device lets you choose a printed receipt or a digital one by email or text, or no receipt at all. If you need it for an expense claim or a return, choose email: it lands somewhere searchable and it doesn't fade.
If you lost the receipt
Ask the business. Clover keeps paid transactions in the business's Transactions app, where staff can locate a payment and reissue the customer receipt by print, email or text. Staff can find it faster with:
- the date and approximate time of the purchase;
- the amount;
- the last four digits of the card you used;
- the payment or order ID, if you have any part of the original receipt.
Receipts for returns and exchanges
Return policies are the business's own, not Clover's. If you bought a gift or might return something, ask for the receipt by email at checkout. A reissued receipt from the business's Transactions app usually works as proof of purchase if the original is gone.
Clover receipts as business expenses
An itemized Clover receipt shows the business, the date, the items and the tax, which is what an expense claim or a sales tax credit needs. A card statement line does not. In Canada, a purchase of $100 or more needs the seller's GST/HST registration number on the receipt to support an input tax credit.
Clover receipts that file themselves
Clover receipts sent by email reach your inbox, where email receipt capture picks them up and reads the business, items and each tax line. Businesses that connect Clover to Smartbills send digital receipts to your account when you pay. And a printed slip can be photographed in the Smartbills app at the counter.