Vimeo invoices for self-serve plans are in your Billing settings, which list every purchase: subscriptions, on-demand content and more. Enterprise and custom contract customers get invoices in Vimeo's separate payment portal instead, under Billing. Invoices are in English only and show regional tax where it applies.
Putting your business name on the invoice
An invoice shows the Billing Name on your account. Change it at any time in Billing Settings by clicking Update next to the Billing Address section.
Enterprise and custom contracts
Customers who signed an agreement with a sales representative are invoiced through the Vimeo payment portal, which needs its own account. Your vimeo.com login doesn't work there. Log in, open Billing and download invoices and any debit memos you requested. Problems go to the Accounts Receivable team at ar@vimeo.com.
Adding a VAT or GST ID
At checkout, choose your country, click Add VAT ID under it and enter the number. Once verified, VAT is removed from the price. For a plan already bought without one, the ID goes on the renewal by replacing the card: open the Payment methods tab of Billing settings, delete unused cards, select + Add a new card, click Have a VAT ID?, validate the number and choose Add payment method. Then select the new card for the plan and remove the old one. Vimeo can't exempt VAT in some countries, including Japan, Switzerland and South Korea.
Sales tax and refunds
Vimeo collects US sales tax in 18 states plus Washington, D.C., and VAT or GST in a long list of countries, Canada among them. A business charged tax because it hadn't given its VAT ID in time can contact Vimeo for a refund with the full ID. US nonprofits send proof of exempt status.
Vimeo invoices with the right business name
Set the Billing Name first, then connect your Vimeo login and our AI agent downloads each new invoice from Billing settings with bill fetching. Purchase emails can be forwarded to email receipt capture, and the GST, HST or VAT on each invoice is kept for your tax receipts.
Have receipts like this captured for you
- Bill fetchingInvoices that only live on vendor portals, downloaded on a schedule and passed to accounts payable while there's still time to approve them.Learn more
- Email receipt captureConnect Gmail, Outlook, Zoho Mail or IMAP. Automatically collect receipts and invoices from the folders you choose, including Archive and Spam.Learn more
- Tax receiptsA tax receipt organizer that sorts medical, childcare, donation and tuition receipts by category as they come in and keeps a running total all year.Learn more
Frequently asked questions
Sources
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