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How to get a Moz invoice

By

Founder & CEO, Smartbills

2 min read

Moz

Moz invoices are on the Billing Info tab of Account & Billing, also reachable at moz.com/billing. Click the round account icon at the top right, select Account & Billing, and open Billing Info. Below the billing address, the Transaction History lists every invoice, charge and credit.

Reading the transaction history

  • Invoice: issued for a subscription purchase or renewal. Click View to view and print it.
  • Charge: a successful payment on the card for that invoice.
  • Failed: a charge attempt that did not go through.
  • Refund: money returned to the card originally charged.
  • Adjustment: a credit on the account.

For the books, keep the Invoice line and its matching Charge.

Shared seats can't see billing

People using a shared Moz Pro seat have full access to campaigns and research tools, but cannot view or update billing, invoicing or subscription information. Only the primary account owner can pull invoices. Ownership can be transferred if that person leaves.

Moz Pro and Moz Local are separate

Moz Pro and Moz Local are separate subscriptions with their own renewals. Cancelling one does not cancel the other, and a charge for the remaining one still occurs. Cancellations must happen at least a day before the renewal date. Active subscriptions are listed at moz.com/subscriptions.

How Moz takes payment

Moz accepts Visa, Mastercard, American Express and Discover, and debit cards where the bank allows subscriptions. Check, wire and ACH are for annual Moz Pro plans only, through manual invoicing. PayPal, prepaid cards and payment apps such as Apple Pay or Google Pay are not accepted.

Unfamiliar charges

Moz's help page on card charges covers free trials converting to paid plans, renewals charged before a cancellation took effect, and small authorization charges. Contact the Moz Help Team with the details if a charge still doesn't match.

Moz invoices from both subscriptions

With Moz Pro and Moz Local renewing on their own dates, invoices are easy to miss. Connect the owner's login and our AI agent saves each Invoice line from Billing Info with bill fetching. subscription tracking lists both renewal dates side by side, and an SEO consultant paying on a personal card can claim the invoice in expense reports.

Have receipts like this captured for you

Frequently asked questions

On the Billing Info tab of Account & Billing, in the Transaction History. Click View on an Invoice line.

The Transaction History is the lookup Moz documents, with invoices, charges, refunds and adjustments listed together.

No. Shared users can't view billing, invoicing or subscription information.

No. Moz takes major credit cards, and check, wire or ACH for annual Moz Pro plans.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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