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How to get a Jasper invoice

By

Founder & CEO, Smartbills

2 min read

Jasper

Jasper invoices are reached from Workspace settings. Click your name in the top-left corner, open Workspace settings, go to the Plans tab and click View Billing History under Invoices. Click the date you need and you are taken to a page where you can download the invoice or the receipt.

Downloading an invoice or receipt

  1. Click your name in the top-left corner.
  2. Click Workspace settings.
  3. Open the Plans tab.
  4. Under Invoices, click View Billing History.
  5. Scroll to the date you want and choose to download the invoice or the receipt.

Getting your details onto the invoice

Jasper asks you to add every detail you need to the account's billing information so invoices come out accurate. From View Billing History, the Stripe page has an Update Information button. Add the company name, address or tax ID, save, then click Return to Jasper in the sidebar. Do this before the next charge, because the next invoice is generated from whatever the billing details say at that moment.

Billing cycle and apparent double charges

Jasper generates invoices automatically as a subscription service, whether or not you used it that month. If you pay one month's invoice late while the next is paid on time, the two charges can look like a double charge. To move your billing date, contact hey@jasper.ai on the day you want it to become; the change produces a prorated charge.

Invoice lookup after cancelling

View Billing History is the lookup while the account is active. Once you have cancelled, the settings page no longer helps. Email hey@jasper.ai with the email address on your Jasper account and the team can send your previous invoices.

Jasper invoices for a marketing team

Jasper bills every cycle regardless of usage, which makes a steady line on the books. Connect the workspace login and our AI agent signs in after each charge and downloads the invoice from billing history with bill fetching. A team member who paid personally can submit it on an expense report, and the tax on each invoice is kept for tax season.

Have receipts like this captured for you

Frequently asked questions

View Billing History under the Plans tab in Workspace settings lists your invoices by date, each with an invoice and a receipt download.

Email hey@jasper.ai with the email associated with your Jasper account and the team can send previous invoices.

Likely a late payment for the previous month's invoice landed close to the current month's charge. Jasper invoices every cycle regardless of usage.

Sources

Steps checked against these pages on the date above. Menus change; if a label differs, the page linked here is the one to trust.

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