To get a Four Seasons hotel receipt, use the Request a Folio form on fourseasons.com. Choose the hotel, enter the arrival date and confirmation number, add the guest details and the last 4 digits of the payment card, then submit. The request goes to the property, which emails the folio to the address on file within the next 24 hours.
Filling in the folio request
- Open fourseasons.com/folio-request, or the Request an Invoice link under Reservations in the site footer.
- Pick the hotel from the list and enter the arrival date and confirmation number.
- Enter the guest's first name, last name, email address and phone number.
- Add the last 4 digits of the card used for payment.
- Confirm you are the guest, or someone authorized for the reservation and its payment, and select Request Folio.
Where the folio arrives
For privacy, Four Seasons sends the folio to the email address on file for the reservation, not to the address you type into the form. If someone else made the booking, the folio goes to them. Ask them to forward it, or update the email on the reservation with the hotel first.
How long it takes
Four Seasons says the folio arrives within 24 hours. Your request goes to the hotel you stayed at, which prepares the folio. The form has a Request another folio option for a second stay. If nothing arrives after a day, check the spam folder of the address on the booking, then call the hotel.
Finding the confirmation number
The form will not work without the confirmation number. If you have lost it, open Find a Reservation on fourseasons.com, or sign in to your Four Seasons account. You can also call the hotel's front desk, listed on each property's contact page.
Four Seasons folios filed from the inbox
Four Seasons only ever emails the folio to the address on the booking, often an assistant or a travel desk. Point that address at Smartbills and email receipt capture files each folio as it lands. Folios handed over in print at checkout go in through the receipt scanner, and every stay is ready for the expense report.