Sébastien Labine
Sébastien Labine
CEO and founder of Smartbills

Are the receipts sent by your point-of-sale software compatible with the WEB-SRM?

Published on November 21, 2024
Point of Sale (POS) Restaurants Bars Cafés Retail Bakery Digital Receipts Receipts Smart receipts SRM Online SRM

What is the WEB-SRM?

Since 2010, in Quebec, it has been mandatory for every restaurant and bar to use a point-of-sale (POS) software compatible with the SRM (Sales Recording Module). This module, originally taking the form of a small blue box, was mandated “to combat tax evasion and ensure fairness in the restaurant industry,” according to Revenu Québec. However, by May 2025, restaurants and bars will need to equip themselves with new POS software compatible with the updated WEB-SRM.

The Impact of the WEB-SRM for Merchants

Unfortunately, this change is not cost-free for merchants. In fact, “according to the regulatory impact analysis available on the Government of Quebec's website, initial estimates indicate an average implementation cost of $6,000 per establishment,” stated Revenu Québec. Bar and restaurant owners must sign a contract by June 1, 2025, with a provider to install a sales recording system by August 31, 2025, at the latest.

The Impact of the WEB-SRM for Consumers

One might think the WEB-SRM would be beneficial for consumers. However, despite the addition of a QR code available on every receipt, the details currently provided are quite disappointing. After scanning the QR code, users are redirected to the Revenu Québec page, which displays a "digital receipt." Unfortunately, as of today, the digital receipt produced only includes three elements: the total amount paid, and the GST and QST amounts.

WEB-SRM

See an example of a WEB-SRM digital receipt

Smartbills smart digital receipts

For comparison, here is a Smartbills digital receipt, which includes all the possible details that a receipt can contain. The products are interactive, and the receipt is always synchronized with the point-of-sale software. This innovative receipt is useful for consumers since the data can easily be utilized through Smartbills digital wallet receipt app.

Click here to try the demo of our Smartbills receipt

Smartbills Receipt

Smartbills for Restaurants and Bars

While Smartbills does not replace the obligation to comply with the WEB-SRM, Smartbills allows you to make the most of a digital receipt. Customers do not need to provide personal information, such as a phone number or email address. They simply pay, and their receipt is automatically delivered via SMS, email, through the Smartbills receipt wallet app, and via their bank account. This innovation enables merchants to gain unprecedented insights into their customers while offering a seamless customer experience.

Additionally, you get one last chance to connect with your customers by offering them the opportunity to subscribe to your newsletter or loyalty program.

If you would like to install our application on your point-of-sale software, visit our app marketplace to get started!

Which POS Systems are Currently WEB-SRM Certified?

Here is a list of POS systems currently approved for the WEB-SRM. To view a real-time list of POS systems compatible with the WEB-SRM, please visit:

Revenu Québec's Official Website

POS SoftwareVersionCompany
1ne Click4.0.09361-4642 Québec inc. (Solutions Cinqo)
Auphan POS2.9Auphan Software Corporation (Auphan Logiciels)
Bingo POS2020.1.2312.1Chen, Xiao Jun (Bingo Chen)
Bingo POS2020.1.2311Chen, Xiao Jun (Bingo Chen)
Cluster POS6.1.0.08897697 Canada Inc. (Cluster Systèmes)
Cluster POS6.0.2.08897697 Canada Inc. (Cluster Systèmes)
Colossale1.1.2Logiciels Colossale inc.
Colossale1.0Logiciels Colossale inc.
Dooli'z Resto POS1.2.66045642 Canada inc. (Dooli'z Resto POS)
Dooli'z Resto POS1.2.56045642 Canada inc. (Dooli'z Resto POS)
ezpos2023.11.30.01IT4Merchant Solution Ltd. (Solution IT4Marchand ltée)
Foodteria03.00Joah Studio inc.
Foodteria02.00Joah Studio inc.
Foodteria01.00Joah Studio inc.
GivexPOS1.1Givex Canada Corp.
Lightspeed Restaurant POS (K)24.42.0Lightspeed Commerce inc.
Lightspeed Restaurant POS (K)24.24.0Lightspeed Commerce inc.
Lightspeed Restaurant POS (K)24.16.0Lightspeed Commerce inc.
Maitre'D7.09.000.480Paiements PayFacto inc.
Maitre'D7.09.000.470Paiements PayFacto inc.
Metribook POS2.50.01Assoume Mba, Verdier (Les Consultations Verdiera)
MYR3.0.09327-3100 Québec inc. (Koomi)
NC-RETAIL6N.C.P.I.
Snappy Point of Sales1.1.25Snappy Innovation Inc. (Entreprise de logiciels Snappy)
Systèmes PDV Kumo2.23.29485-3850 Québec inc. (Kumo DEV Informatique)
Systèmes PDV Kumo2.23.19485-3850 Québec inc. (Kumo DEV Informatique)
Systèmes PDV Kumo [Counter Service]3.239485-3850 Québec inc. (Kumo DEV Informatique)
TAMIO POS5.1.0.0Tamio inc.
Vega POS1.0Categen inc.
Veloce9.86.0Paiements PayFacto inc.
Veloce9.82.1Paiements PayFacto inc.
Veloce9.82.0Paiements PayFacto inc.
Veloce9.82.0Paiements PayFacto inc.
x-pos6.0.0.29323-7352 Québec inc. (MEV Expert)
x-pos6.0.0.09323-7352 Québec inc. (MEV Expert)
YPERON P.D.V. CLOUDQC0.2.0La Maison de Logiciels Yperon inc.
Z-POS1.24C6991165 Canada inc.
Z-POS1.24D6991165 Canada inc.