How to get a Choice Hotels receipt

Requesting a receipt

1. Open the Choice Hotels customer service form.
2. Under How can we help?, choose Request recent receipt.
3. Fill in the stay details: the hotel, your dates, the name on the reservation and the confirmation number.
4. Submit the form.

The same form handles missing Choice Privileges points, which is useful if the stay also did not post to your account.

By phone

You can also call Choice's Customer Relations team.

Older stays

The form's option is for recent receipts. For an older stay, contact the hotel directly or explain the dates you need when you write to Customer Relations.

Easier: at check-out

The simplest receipt is the one you ask for at the front desk on the way out. If the hotel emails the folio, keep that email somewhere you can find it.

What a folio should show

The folio shows the nightly rate and the taxes for each night, plus anything charged to the room. That is the level of detail a reimbursement policy needs, and more than the booking confirmation gives you.

Choice stays filed without a request form

A request form is a fallback, not a plan. When the hotel emails the folio at check-out, email receipt capture files it from your inbox with the nightly rate and taxes split out. A paper folio from the front desk goes into the Smartbills app with a photo. And if your stays are booked under Choice Privileges, connect the account and our AI agent can sign in and pick up stay records as they post, through bill fetching.