How to get a Todoist invoice

Pro plan invoices

1. On the Todoist website or desktop app, click your avatar and open Settings.
2. Choose the Subscription tab, then Go to billing.
3. Scroll down to Invoice History and click the invoice.

Business plan invoices

Only team admins can view Business invoices, and only in the web app. Click the team name in the sidebar, then Settings, Subscription and Manage team billing, and look under Invoice History. Teams that upgraded before March 2022 find invoices from before that date directly in Subscription settings.

Business renewals are not emailed

The first payment receipt goes only to the admin who upgraded the team, and no other billing recipients can be added. Renewals send no email at all. Someone has to download each renewal invoice from billing settings. If the upgrading admin has left, Todoist support can assign a new one.

Adding a billing address and VAT ID

In billing, find Billing Information, click Update information, add the address and VAT ID, and save. New details don't reach invoices already issued, but support can provide a corrected one. VAT exemption applies to companies registered in the EU or UK paying on the website in EUR, DKK, SEK, PLN, CZK or GBP, and their invoices then read "reverse charge". Pro is set up for personal use and won't switch to reverse charge on its own. Ask Todoist to change it. US and Canadian customers have taxes added at checkout.

Bought through Apple or Google

In-app purchases are billed by Apple or Google. Requests about VAT on those go to the store, not to Todoist.

Todoist renewals that never reach an inbox

Because Business renewals are silent, each invoice waits in billing settings until someone remembers it. Connect a team admin login and our AI agent fetches the new invoice after every renewal with bill fetching. The first receipt that did arrive by email can go to email receipt capture, and a Pro plan paid out of pocket goes on an expense report.