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Smartbills vs SAP Concur

Concur is usually configured over several quarters with outside help. Smartbills is connected in an afternoon by the finance team that will use it every day.

At a glance

Smartbills vs SAP Concur, in one screen

SAP Concur has long been the enterprise standard for travel and expense, with booking, expense reporting and invoice in one suite. Its configuration goes very deep, and so does the implementation project it takes to use that depth.

Smartbills

Best for

Mid-market finance teams that want missing receipts dealt with in weeks, and want the people who own the expense policy to run it without a systems integrator.

Where it's stronger

  • No implementation project, which is the largest hidden cost in enterprise travel and expense.
  • Receipts arrive as data, with fewer images to review.
  • The people who own the policy can run it.
  • A modern, bilingual interface employees will actually use.

SAP Concur

Best for

Choose SAP Concur if you run managed travel, have complex global policy across many entities, and have the internal resources to configure and maintain it.

Where it's stronger

  • Managed travel booking integrated with expense, which nothing in our product replaces.
  • Unmatched depth of global policy, VAT and entity configuration for very large organizations.
  • Native fit for existing SAP landscapes.
  • An audit and compliance story that large enterprises have already signed off on.

Every comparison on this site names what the other product does better. If we couldn't think of anything, we didn't publish the page.

Side by side

Smartbills and SAP Concur, feature by feature

These are structural differences, not plan checkboxes. Capabilities change, so check the vendor's own documentation before deciding on any single row.

How long before it is actually working

SmartbillsDays
SAP ConcurTypically a multi-month implementation

Booking managed business travel

If you run managed travel, this row decides it, and we don't compete here.

Smartbills—
SAP ConcurBooking, agency integration, travel policy

Receipts issued by the merchant

Smartbills
SAP Concur—

How far policy can be configured

SmartbillsPolicy rules per entity, category and role
SAP ConcurExtremely deep, at the cost of complexity

Corporate and virtual cards

Smartbills
SAP ConcurCard feeds; issuance through partners

Who administers it day to day

SmartbillsThe finance team
SAP ConcurUsually a dedicated administrator or partner

Moving from SAP Concur

None of this needs a big-bang cutover. Most teams run both tools for one cycle and compare capture rates before switching anyone off.

  1. Settle travel first

    If managed travel booking is in scope, Smartbills won't replace Concur. Better to know on day one than three months in.

  2. Run capture in parallel

    Start with one entity or department, keep Concur running and compare capture rates over a full expense cycle.

  3. Map accounts once

    One chart-of-accounts mapping is reused for each entity as you roll out. No repeating the work country by country.

  4. Switch entity by entity

    Move one entity at a time. If something goes wrong in one country, the rest keeps going.

FAQ

Frequently asked questions

What people ask us before they sign up.

No. Smartbills doesn't book travel and has no plans to. If you run managed travel through Concur, expect to keep it, or to replace it with a dedicated travel tool that runs alongside Smartbills.

Yes for capture, expense and payables, including multi-entity consolidation with an accountant view. For deeply configured global travel policy, Concur is more capable, and we'd tell you so on a call.

Connecting an accounting system and mapping categories usually takes a day. Rolling out to employees is mostly a matter of telling them what changes, with no technical project behind it.

Get started

Ready to see it against SAP Concur?

Bring one month of your own receipts and card transactions, and we'll show you the capture rate on both sides instead of a slide deck.