How to get a Vimeo invoice

Putting your business name on the invoice

An invoice shows the Billing Name on your account. Change it at any time in Billing Settings by clicking Update next to the Billing Address section.

Enterprise and custom contracts

Customers who signed an agreement with a sales representative are invoiced through the Vimeo payment portal, which needs its own account. Your vimeo.com login doesn't work there. Log in, open Billing and download invoices and any debit memos you requested. Problems go to the Accounts Receivable team at ar@vimeo.com.

Adding a VAT or GST ID

At checkout, choose your country, click Add VAT ID under it and enter the number. Once verified, VAT is removed from the price. For a plan already bought without one, the ID goes on the renewal by replacing the card: open the Payment methods tab of Billing settings, delete unused cards, select + Add a new card, click Have a VAT ID?, validate the number and choose Add payment method. Then select the new card for the plan and remove the old one. Vimeo can't exempt VAT in some countries, including Japan, Switzerland and South Korea.

Sales tax and refunds

Vimeo collects US sales tax in 18 states plus Washington, D.C., and VAT or GST in a long list of countries, Canada among them. A business charged tax because it hadn't given its VAT ID in time can contact Vimeo for a refund with the full ID. US nonprofits send proof of exempt status.

Vimeo invoices with the right business name

Set the Billing Name first, then connect your Vimeo login and our AI agent downloads each new invoice from Billing settings with bill fetching. Purchase emails can be forwarded to email receipt capture, and the GST, HST or VAT on each invoice is kept for your tax receipts.