How to get a Gordon Food Service invoice

Invoice lookup in the portal

Login opens on the EIPP tab and the Workboard sub-tab. Quick Links there include Invoice Search, Download Statement, Manage Payments, Auto Payment and Contact Supplier, and a Due Amount panel shows what is past due. The portal runs on HighRadius, which Gordon uses to keep a historical invoice database.

Paying by ACH or credit card

1. On Open Bills, tick the invoices to pay.
2. Open the Pay Selected Bills menu.
3. Choose Pay by ACH or Pay by Credit Card.

Add bank accounts and cards first under the Administration sub-tab, with Manage Bank Accounts or Manage Credit Cards and Add. In Canada, a new bank account is held three days for routing validation before an ACH payment can start.

Setting up auto pay

On Open Bills, select Enable/Disable Auto Pay, then choose the customer, a payment frequency, a start date, the payment type and the card or bank account. Auto pay settles the invoices, but each invoice is still issued and remains the record to keep.

Payment receipts and history

The Payment History sub-tab lists each payment's status, method and the invoices it paid, with a Receipt available as a PDF or an email copy. It shows only payments made in this portal, covering the last 3 months by default with a search to go further back.

Older invoices in the Dade portal

Gordon moved to this portal on May 30, 2025. The legacy Dade portal no longer accepts payments, but it still shows historical invoices and payments at dadepay.com (gfs_us for the US, gfs_ca for Canada).

Adding your bookkeeper

Under Administration, Manage Contacts, add a contact and then Invite Contact. The account admin assigns Admin, View & Pay or View Only. Portal questions go to GFSonlinepay@gfs.com; Customer Technology Support is 1-800-968-6437 in the US and 1-800-689-0955 in Canada.

Gordon invoices and receipts in one place

Food invoices sit in one portal and older ones in another. Our AI agent can sign in to the GFS portal and save each invoice through bill fetching. Payment receipts sent as email copies can go to email receipt capture, and the year's purchases are ready for tax receipts.