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Terms and conditions

The agreement that governs your use of Smartbills: subscriptions, payments, data, AI features, the receipt network, liability and how disputes are resolved.

Last updated November 2, 2026

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Effective date: January 1, 2026

These terms are an agreement between you and Smartbills Technologies Inc., a company incorporated in Canada with its head office at 105 Rue Pierre-Mercure, Montréal, Québec H1A 5S7 ("Smartbills", "we", "us"). They govern your use of our websites, web and mobile apps, APIs, MCP server, digital receipt network and related services (the "Services").

If you accept these terms for an organization, "you" means that organization, and you confirm that you are authorized to bind it. If you use Smartbills for yourself (for example on the Free plan or for personal expenses), Section 22 adds terms for individuals and consumers, and the consumer protection laws where you live continue to apply.

You accept these terms when you create an account, click to agree, sign an order form that refers to them, or use the Services. If you do not agree, do not use the Services.

Clauses to note. Sections 10 (fees and automatic renewal), 15 (disclaimers), 16 (limitation of liability), 17 (indemnities) and 21 (disputes) limit our obligations or yours. Please read them. If you are a consumer in Quebec, those clauses apply only as far as the Consumer Protection Act and the Civil Code of Québec allow.

1. Definitions

  • Account: your registration for the Services.
  • Customer Data: data that you or your Users submit to, connect to, or create in the Services, including documents, receipts, expenses, bills, invoices, transactions, vendor and customer records and personal information in them. It does not include Usage Data.
  • DPA: our Data Processing Agreement, available on request and at the Trust centre, which forms part of these terms when we process personal information on your behalf.
  • Order Form: a quote, order or online checkout that you accept, stating the plan, quantity, fees and term.
  • Output: results the Services generate for you, including extracted data, categories, suggestions, reports and assistant answers.
  • Payment Processor: Stripe, or another licensed payment provider we name, which processes subscription payments and the invoice payments you collect through the Services.
  • Third-Party Service: an application, service or data source that is not provided by Smartbills, such as banks, Plaid, Gmail, Microsoft 365, QuickBooks, Xero, Sage, an ERP or an AI agent.
  • Usage Data: technical and operational data about how the Services are used, and data that has been de-identified or aggregated so that it identifies neither you nor any person.
  • User: a person you allow to use your Account, such as an employee, contractor or accountant.
  • Workspace: the space in the Services where an organization's Customer Data is held.

2. Order of precedence

If documents conflict, this order applies: (1) a signed Order Form or written agreement that expressly overrides these terms; (2) the DPA, for the processing of personal information; (3) these terms; (4) the policies referred to in these terms, such as the Acceptable use rules and the Privacy Policy. Purchase order terms you send us do not apply, even if we accept the purchase order.

3. The Services

3.1 What we provide. Depending on your plan, the Services include receipt and document capture, expense management and reports, approvals and policies, budgets, mileage, accounts payable and bill pay, vendor management, invoicing and payment collection, bank and card feeds, bill fetching from supplier portals, accounting and ERP sync, digital receipts, spend analytics, an AI assistant, a REST API and an MCP server. Plan contents are described on our Pricing page or in your Order Form.

3.2 Free plan, trials and betas. We may offer a Free plan, free trials and features marked beta, preview or early access. They are provided as they are, may have usage limits (for example, monthly and daily scan limits) and may show ads. We may change or end them. Our commitments in Sections 15 and 16 apply to them only to the minimum extent the law requires. At the end of a trial, your Account moves to the paid plan you selected, or to the Free plan if you did not select one.

3.3 Changes. We improve the Services continuously. We may add, change or remove features. If we remove a feature that is material to a paid plan you are using, we will give you at least 30 days' notice. If the change materially reduces the Services, you may cancel and receive a pro-rata refund of prepaid fees for the remaining term.

3.4 Availability. We aim for high availability and post incidents on our status page. Planned maintenance is announced in advance where practical. Uptime commitments and service credits apply only if they are in your Order Form (usually Enterprise).

3.5 Support. We provide support by email, and by chat on paid plans, during business hours in Montréal, as described for your plan.

4. Accounts, Users and security

4.1 Registration. Give accurate information and keep it current. You must have reached the age of majority where you live.

4.2 Administrators and Users. You decide who has access and which role each User has, and you are responsible for what Users do in your Account. Remove access promptly when someone leaves. Each User must have their own credentials. Do not share log-ins.

4.3 Security. Keep credentials and API keys confidential. Use multi-factor authentication where available. Tell us without delay at security@smartbills.ca if you suspect unauthorized access. You are responsible for activity under your credentials until you tell us they have been compromised, except where the activity results from our failure to meet our security obligations.

4.4 Workspace ownership. If an Account is created with an organization's email domain or paid for by an organization, that organization controls the Workspace and can manage, export or delete its Customer Data, including data that Users added.

5. Acceptable use

You will not, and will not allow anyone to:

  • use the Services in breach of law, including privacy, anti-spam, consumer protection, tax, anti-money laundering, sanctions and export laws;
  • upload content you do not have the right to share, or that is fraudulent, defamatory, infringing or malicious;
  • submit falsified receipts or invoices, or use the Services to commit expense, tax, invoice or payment fraud;
  • probe, scan or test the security of the Services outside our responsible disclosure terms, or bypass access controls, usage limits or tenant boundaries;
  • disrupt or overload the Services, or introduce malware;
  • copy, reverse engineer or decompile the Services, except as far as the law expressly allows despite this restriction;
  • scrape the Services, or use them or Output to build a competing product, or to train a model that competes with us;
  • resell, sublicense or provide the Services to third parties as a service bureau, unless we agree in writing (for example, an accounting firm managing client Workspaces under our partner program);
  • send commercial messages through the Services without the consent the law requires;
  • upload protected health information as defined by HIPAA, payment card numbers beyond what appears on a normal receipt, or government identification numbers, unless a feature is designed for that data or we agree in writing.

We may suspend access in line with Section 18 if you break these rules.

6. Third-Party Services and connections

6.1 Your choice. You may connect Third-Party Services. When you do, you authorize us to access, retrieve, send and store data from and to them on your behalf, as needed to provide the Services. You confirm that you are allowed to grant that access.

6.2 Bank and card connections. We use Plaid and other providers to connect financial accounts. By connecting an account, you agree that the provider may collect and transfer your account information, as described in its own end-user terms and privacy policy.

6.3 Mailboxes. When you connect Gmail or Microsoft 365, we access messages only to find and import receipts, invoices and bills, as described in our Privacy Policy and in accordance with Google's and Microsoft's API terms.

6.4 Bill fetching and portal credentials. If you give us sign-in details for a supplier, utility or other portal, you appoint us as your agent to sign in and retrieve documents for you. You confirm that the portal's terms allow it and that you are authorized to use the account. We use Deck, a specialized provider, to sign in and retrieve documents. We may stop fetching from a portal if it objects or changes its terms.

6.5 AI agents and the MCP server. You may connect AI assistants and agents to the Services through our MCP server or API. They act with the permissions of the User who authorized them. You are responsible for what they do, for reviewing actions before you confirm them, and for revoking access you no longer want. Some actions, such as approving, paying or deleting, require explicit confirmation.

6.6 Not our responsibility. Third-Party Services are provided by others under their own terms. We do not control them and are not responsible for their availability, accuracy, security or acts. If a Third-Party Service changes or stops working with us, we may have to change or stop the related feature.

7. Payments and bill pay

7.1 Smartbills does not move money. We do not hold your funds or transfer money between accounts, and we are not a bank, money services business or payment institution. Subscription payments, and the invoice payments you collect online through the Services, are processed by the Payment Processor, which may ask you to accept its own terms and to pass identity and business checks before you can accept payments.

7.2 Bill pay and reimbursements. Bill pay and reimbursement features help you schedule, approve, track and record payments. You make the payment yourself, through your bank or another provider, unless we offer a feature that sends payments and you accept the terms that come with it. You are responsible for the accuracy of payment details, including vendor bank accounts, amounts and dates.

7.3 Debit authorizations. If you pay us by pre-authorized debit, you agree to the authorization presented at checkout, which follows Payments Canada Rule H1 for Canadian accounts and NACHA rules for US ACH. You may cancel it with the notice it describes.

7.4 Fraud and errors. Tell us and your bank immediately if you notice an unauthorized or incorrect payment. We will cooperate with you and the Payment Processor to investigate. We are not responsible for losses caused by payment instructions you or your Users approved, by details you supplied, or by the Payment Processor's acts, except to the extent we caused them.

7.5 Invoicing and collection. If you send invoices or collect payments through the Services, you are the seller of record. You are responsible for your invoices' content, taxes, refunds, disputes and chargebacks. You must also comply with e-invoicing, fiscalization and record-keeping rules that apply to you, unless we expressly state, for a given country, that we act as a registered e-invoicing platform or service provider for you.

8. Digital receipts and the merchant network

8.1 For people who receive receipts. Merchants in our network can send you receipts by email, text message, in their own app, in a bank app, or in Smartbills. The merchant is responsible for the purchase, the receipt's content, returns, warranties, loyalty programs and refunds. We deliver and store the receipt for you.

8.2 For merchants. If you join the network as a merchant, you also agree to the Merchant Network terms in your Order Form or onboarding flow. In particular, you must provide accurate receipt data, have the right to share it with us, obtain any consent needed from your customers to send receipts electronically, and display any required notices at the point of sale. You grant us the licences in Section 11.3 to deliver receipts and their features to your customers, including after your participation ends for receipts already issued.

9. AI features and Output

9.1 What AI does. Some features use machine learning and large language models from our providers, including Anthropic, OpenAI and Amazon Web Services. Under our agreements, those providers may not use your Customer Data to train their models, and we do not use it to train or fine-tune AI models either. Suggestions improve through coding rules learned from choices made in your Workspace, which apply only there and which administrators can review and delete.

9.2 Review the Output. Output is generated automatically and may be inaccurate or incomplete. Extracted amounts, taxes, categories, GL codes, policy flags, matches and assistant answers are suggestions. You are responsible for reviewing Output before you rely on it, approve expenses, file returns, post entries or make payments.

9.3 No professional advice. Smartbills does not give accounting, tax, legal or financial advice. Output and content in the Services are not a substitute for a qualified professional.

9.4 Ownership of Output. As between you and us, you own the Output generated from your Customer Data, subject to our rights in the Services and in Usage Data. Similar Output may be generated for other customers.

9.5 Transparency. When you interact with the Smartbills assistant, you are interacting with an AI system. Where the EU AI Act or other law requires it, we label AI-generated content and tell you when AI is used.

10. Fees, billing and taxes

10.1 Fees. You agree to pay the fees for your plan, add-ons (for example, invoicing, additional mailboxes) and usage, as shown at checkout, on the Pricing page or in your Order Form. Prices are in US dollars in the United States, euros in the euro area and Canadian dollars elsewhere, unless your Order Form says otherwise.

10.2 Automatic renewal. Subscriptions renew automatically for the same period (monthly or annual) at the then-current price, unless you cancel before the renewal date. You can cancel online at any time in Settings → Billing, with no need to call or write to us. If you subscribed through the Apple App Store or Google Play, cancel in your store account's subscription settings instead. We send a reminder before each annual renewal and before any price increase, at the time the applicable law requires (at least 7 days, and at least 30 days for annual plans).

10.3 Per-user billing and changes. For per-user plans, you are billed for the number of Users in your Workspace. Adding Users or upgrading during a period is prorated. A downgrade takes effect at the end of the current period, and your Workspace keeps its features until then.

10.4 Price changes. We may change prices with at least 30 days' notice before the change applies to you. A change takes effect at your next renewal. If you do not agree, you may cancel before it applies.

10.5 Payment. You authorize us and Stripe to charge your payment method on each renewal and for any fees due. Invoiced fees are payable within 30 days of the invoice date, unless your Order Form says otherwise. We may charge interest on overdue amounts at 1% per month, or the highest rate the law allows if lower, and may suspend paid features after 15 days' notice of non-payment.

10.6 Taxes. Fees exclude taxes. You will pay applicable sales, use, value added and similar taxes, including GST/HST, QST and PST in Canada, US state sales taxes and VAT in Europe, except taxes on our income. If you give us a valid tax registration number for a jurisdiction where reverse charge applies, you account for the tax. If you must withhold tax, you will gross up the payment so we receive the full amount, unless the law forbids it.

10.7 Refunds. Fees are non-refundable except as these terms or the law provide. If you cancel within 7 days after a first purchase or an annual renewal, you may ask for a refund of that payment. We also refund amounts charged because of a billing error or a technical issue caused by us. Ask for refunds at support@smartbills.ca within 30 days of the charge. App store purchases: if you subscribed through the Apple App Store or Google Play, Apple or Google processed the payment, and refunds are handled by them under their own policies. Request them at reportaproblem.apple.com or through Google Play. We cannot issue refunds for those purchases directly. Statutory rights, including those in Section 22, are not affected.

10.8 Disputed charges. Tell us within 60 days if you believe an invoice is wrong. We will work with you in good faith to resolve it. You must pay the undisputed portion on time.

11. Customer Data

11.1 You own it. As between you and us, you own your Customer Data. You are responsible for its accuracy and legality and for having the rights and consents needed for us to process it, including notices to your employees, vendors and customers.

11.2 How we use it. We use Customer Data only to provide, secure, support and improve the Services for you, to comply with law, and as you otherwise instruct. We process personal information in Customer Data as your processor or service provider under the DPA. We do not sell Customer Data, use it to target ads, or use it to train or fine-tune AI models.

11.3 Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Customer Data as needed to provide the Services, including through our subprocessors. For merchants in the receipt network, this licence includes delivering receipts to your customers and to banks and apps they use, and keeping them available to those customers for receipts issued during your participation.

11.4 Usage Data. We may collect and use Usage Data to operate, secure and improve the Services, to develop new features and to publish aggregated statistics and benchmarks, provided it does not identify you, your Users or any person.

11.5 Export and deletion. You can export Customer Data at any time while your Account is active, in common formats (for example CSV, PDF and original files) and through the API. After your Account or Workspace is closed, we keep Customer Data for a 30-day recovery period, then delete it from the live service. It leaves our backups on the schedule described in our Privacy Policy, except data we must keep by law. Export documents you must keep for tax or audit purposes before you close the Account.

11.6 Switching providers (EU Data Act). If you are a business customer in the European Union, you may ask us to help you switch to another provider or to your own systems. We will support the switch and the export of your exportable data and digital assets within the time limits and on the terms set by Chapter VI of the EU Data Act. From January 12, 2027, we will not charge switching or data egress fees. Until then, any fee we charge will not exceed our direct costs.

11.7 Backups. The Services are not a backup service for your financial records. Keep your own copies of records the law requires you to keep.

12. Privacy and security

Our Privacy Policy explains how we handle personal information for which we are responsible. For personal information in Customer Data, the DPA applies, and it prevails over these terms on that subject. We maintain administrative, technical and physical safeguards appropriate to the sensitivity of the data, described on our Security page, and we notify you of security incidents affecting your Customer Data as the DPA and the law require.

13. Intellectual property

13.1 Ours. Smartbills and its licensors own the Services, including software, models, designs, documentation, trademarks and everything we create in providing them, other than Customer Data and Output. We grant you, for the duration of your subscription, a non-exclusive, non-transferable right for your Users to use the Services for your internal business purposes, or for your personal purposes if you are an individual, under these terms. We reserve all rights not expressly granted.

13.2 Open-source software. Parts of the Services include open-source software, which is licensed under its own terms. See Software licenses.

13.3 Feedback. If you send us ideas or suggestions, we may use them without restriction or payment. You do not have to send feedback, and we will not identify you as its source without your permission.

13.4 Publicity. We will not use your name or logo in marketing without your consent, except to list you as a customer if your Order Form allows it. You can withdraw that permission at any time by writing to us.

14. Confidentiality

Each party will keep the other's non-public business, technical and financial information confidential, use it only to perform these terms, and share it only with employees, contractors and advisers who need to know it and are bound by similar obligations. This does not apply to information that is public through no fault of the recipient, was already known to it, is received lawfully from a third party, or is developed independently. A party may disclose information when the law requires it, after giving the other party notice where the law allows. These obligations last for the duration of these terms and five years after, and indefinitely for trade secrets and Customer Data.

15. Warranties and disclaimers

15.1 Our commitments. We will provide the Services with reasonable skill and care, in line with their documentation, and we will not materially reduce the security of the Services during your subscription. If we do not meet these commitments, tell us. We will try to fix the problem. If we cannot within a reasonable time, either party may terminate the affected subscription and we will refund prepaid fees for the remaining term. This is your sole remedy for breach of these commitments, unless the law gives you more.

15.2 Your commitments. You confirm that you have the rights, consents and authority needed to use the Services and to provide Customer Data, and that your use complies with law.

15.3 Disclaimer. Except as expressly stated in these terms, and to the extent the law allows, the Services and Output are provided "as is" and "as available". We do not warrant that they will be uninterrupted or error-free, that Output will be accurate, or that the Services will meet every requirement of your tax, accounting or regulatory obligations. We disclaim implied warranties and legal warranties of merchantability, fitness for a particular purpose, quality and non-infringement to the extent they can be excluded. Nothing in these terms excludes warranties that the law does not allow to be excluded, including the legal warranty of quality for consumers in Quebec.

16. Limitation of liability

16.1 Excluded damages. To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill or anticipated savings, even if advised they were possible.

16.2 Cap. To the extent the law allows, each party's total liability arising out of or in connection with these terms is limited to the fees you paid or owe to Smartbills for the Services in the 12 months before the event giving rise to the claim, or CA$100 if you use only free Services.

16.3 Exceptions. The limits in 16.1 and 16.2 do not apply to: your obligation to pay fees; a party's indemnity obligations in Section 17; breach of Section 5 (acceptable use); or liability that cannot be limited by law, including liability for bodily or moral injury, and for material injury caused by intentional or gross fault, as provided in article 1474 of the Civil Code of Québec. For breach of Sections 12 (privacy and security) or 14 (confidentiality), each party's total liability is limited to three times the cap in 16.2, unless the Order Form provides otherwise.

16.4 Consumers. If you are a consumer, this Section 16 applies only as far as the consumer protection law of the place where you live allows. It does not limit our liability for damage caused by our fault where that law forbids such limitation.

17. Indemnities

17.1 By us. We will defend you against any third-party claim alleging that the Services, as we provide them, infringe that third party's intellectual property rights, and pay the damages and costs finally awarded or agreed in settlement. If such a claim is made or likely, we may obtain the right for you to keep using the Services, modify them so they do not infringe, or, if neither is reasonable, terminate the affected subscription and refund prepaid fees for the remaining term. We have no obligation for claims arising from Customer Data, Third-Party Services, combinations we did not provide, or use in breach of these terms.

17.2 By you. If you are a business customer, you will defend us against any third-party claim arising from your Customer Data, your breach of Section 5, or payment instructions you or your Users approved, and pay the damages and costs finally awarded or agreed in settlement.

17.3 Process. The party seeking protection must notify the other promptly, give it control of the defence and settlement (no settlement may impose an admission or obligation on the protected party without its consent), and cooperate reasonably at the other's expense.

18. Term, suspension and termination

18.1 Term. These terms apply from the day you accept them until all your subscriptions end and your Account is closed.

18.2 Cancellation by you. You can cancel a subscription at any time in Settings. It ends at the end of the current period, and you can keep using it until then. You can close your Account at any time.

18.3 Termination by us. We may terminate these terms or a subscription with 30 days' notice for convenience, in which case we refund prepaid fees for the remaining term. Either party may terminate if the other materially breaches these terms and does not cure the breach within 30 days after notice, or immediately if the other becomes insolvent or ceases business, to the extent the law allows.

18.4 Suspension. We may suspend all or part of the Services, with notice where reasonable, if: your use poses a security risk or may harm us, other customers or third parties; you break Section 5; the Payment Processor or the law requires it; or fees are overdue as described in Section 10.5. We limit suspension to what is necessary and restore access when the cause is resolved.

18.5 Effect. When these terms end, your right to use the Services stops, and Section 11.5 applies to your data. Sections that by their nature should survive will survive, including Sections 10 (for amounts due), 11.5, 13 to 17, 21 and 23.

19. Changes to these terms

We may update these terms to reflect changes in the Services, the law or our business. If a change materially affects your rights or obligations, we will notify you by email or in the app at least 30 days before it takes effect. The notice will show the new or amended clause, the clause as it was before, and the date the change takes effect. If you do not agree, you may cancel before the change takes effect, without penalty, and receive a pro-rata refund of prepaid fees. Otherwise, the change applies from your next renewal, or immediately where the change is required by law or is in your favour. A signed Order Form for a fixed term is not changed during that term without your written agreement, except to comply with law.

20. Notices and communications

We send notices by email to the address on your Account, in the app, or on our website for general changes. You send notices to legal@smartbills.ca, with a copy by mail to our head office for notices of breach or legal claims. You agree to receive communications and documents electronically. They have the same effect as paper ones.

21. Governing law and disputes

21.1 Try to resolve it first. Before starting proceedings, contact us at legal@smartbills.ca and give us 30 days to try to resolve the issue in good faith. This does not prevent either party from seeking urgent or injunctive relief.

21.2 Governing law. These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21.3 Courts. Business customers agree to the exclusive jurisdiction of the courts of the judicial district of Montréal, Quebec.

21.4 Consumers. If you are a consumer, you keep the protection of the mandatory laws of the place where you live and may bring proceedings in the courts there. If you live in Quebec, nothing in these terms prevents you from bringing an action before a Quebec court or participating in a class action.

22. Additional terms for individuals and consumers

This section applies if you use the Services for purposes outside your trade, business or profession.

22.1 Personal use. You may use the Free plan and personal subscriptions for your own receipts and expenses.

22.2 Distance contracts. Before you subscribe, we show you the price, taxes, billing period, renewal terms and how to cancel, and we send you a copy of the contract by email after you subscribe, as the Quebec Consumer Protection Act and other provincial laws require. If you live in Quebec, you may cancel a distance contract within 7 days of receiving the copy of it, and in other cases provided by law, for a full refund.

22.3 EU and UK withdrawal. If you live in the European Union or the United Kingdom, you may withdraw from a paid subscription within 14 days of buying it, without giving a reason, by writing to support@smartbills.ca or cancelling in Settings. If you asked us to start the Services during that period, we refund the amount you paid minus a proportional amount for the days you used.

22.4 Changes. Section 19 applies, and for Quebec consumers it is supplemented by sections 11.2 and 11.3 of the Consumer Protection Act.

22.5 Sections that do not apply to consumers. Section 17.2 (indemnity by you) and the exclusive jurisdiction in Section 21.3 do not apply to consumers. Sections 15.3 and 16 apply only to the extent described in Sections 15.3 and 16.4.

22.6 Text messages. If you choose to receive receipts or notifications by text message, message frequency depends on your activity. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help. Carriers are not liable for delayed or undelivered messages.

23. General

23.1 Language. These terms are available in French and in English. If you are in Quebec, the French version was presented to you first. You have chosen to be bound by the English version, and you may consult and adopt the French version at any time at smartbills.io/fr-CA/legal/termes-et-conditions. Les présentes conditions sont disponibles en français et en anglais.

23.2 Assignment. You may not assign these terms without our written consent, which we will not unreasonably withhold. We may assign them to an affiliate or to a successor in a merger, acquisition or sale of substantially all of our assets or business, with notice to you.

23.3 Subcontractors. We may use subcontractors and subprocessors. We remain responsible for their performance under these terms.

23.4 Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, pandemics, war, terrorism, labour disputes (other than its own employees'), failures of public networks, utilities or Third-Party Services, or acts of government. This does not excuse payment obligations.

23.5 Export controls and sanctions. You will not use or allow access to the Services in breach of Canadian, US, EU, UK or other applicable export controls or sanctions, including from embargoed countries or by sanctioned persons.

23.6 Anti-corruption. Neither party has offered or received any bribe or improper payment in connection with these terms.

23.7 Government customers. If you are a government entity, the Services are commercial items and are provided under these terms and any mandatory terms that apply to you by law.

23.8 Independent parties. We are independent contractors. These terms do not create a partnership, employment, agency or fiduciary relationship, except our agency for bill fetching in Section 6.4.

23.9 No waiver; severability. Failing to enforce a clause is not a waiver. If a clause is unenforceable, it is limited to the minimum extent necessary and the rest remains in effect.

23.10 Entire agreement. These terms, the Order Form, the DPA and the documents they refer to are the entire agreement between us about the Services and replace prior agreements on the same subject. Each document referred to is available at the link given or on request. We bring them to your attention when you accept these terms.

24. App stores

If you downloaded our mobile app from the Apple App Store or Google Play:

  • these terms are between you and Smartbills, not Apple or Google, and Smartbills, not Apple or Google, is responsible for the app and its content;
  • your licence to use the app is limited to devices you own or control, under the store's usage rules;
  • Apple and Google have no obligation to provide maintenance or support for the app;
  • if the app fails to conform to a warranty that applies, you may notify Apple and Apple will refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation for the app;
  • Smartbills, not Apple, is responsible for addressing claims about the app, including product liability, legal or regulatory compliance, consumer protection, privacy and intellectual property infringement claims;
  • you confirm that you are not in a country subject to a US government embargo or designated as supporting terrorism, and that you are not on a US list of prohibited or restricted parties;
  • Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

25. Contact

Smartbills Technologies Inc. 105 Rue Pierre-Mercure, Montréal, Québec H1A 5S7, Canada Support: support@smartbills.ca · Legal: legal@smartbills.ca · Privacy: privacy@smartbills.ca · Security: security@smartbills.ca